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just installed a mics 7.0 and added a flash 2.2. everything working except if you use the voicemail transfer button f986 it ask for mailbox and then after dialing mailbox is displays not allow. can transfer to ext and it goes into voicemail but not thru vmtr. have ck feature codes...

did not know the test sequence but that was it. sprayed wd40 on board contacts for port 5 and it worked. must have been some corrosion on the contacts. new board was a CID board and didnt match the non caller id board so the system did not come up. put the old board back in, restarted system...

have 3 console in a business and line 5 will not pull up. has a red light when touched but will not go green to access line. line is good to board, swapped ports and works in other ports, check status and busy out in maintenance and shows idle, have power off to reset system and even changed...

Thanks culycord but i do not have a physical phone on this station to call fwd from. was just trying to do it from programming in system. guess i could install the station in phone rm and use it as a physical station to set call fwd but short on ports................thanks anyway

Have a mics 7.1 pri. i have a did number with no phone that the customer wants to fwd out to a cell phone. i guess he has no one in the office at this did number. i set up the station and under capability set call fwd to 9 plus the cell number but calling the did it rings in on main rep...

have an existing mics that has 3 digit station numbers with a PRI. the target DID numbers ring in on the 3 digit station numbers. the customer whats to change the 3 digit station numbers to 4 digit to match the DID numbers which i think is not an issue but the system has a call pilot 100 on it...

remember i have a compact ics, rel 4 i believe. been in for 15 years or so in a house no less. when it lost power it reset system to January 1 or default because of the battery being dead. did replace button battery and reprogrammed. but did not have a chance to ever see the original...

i have assumed that the first time i tested the door phone after reprogramming, station 21 was the only set that would ring. under station programming is the prime set for the door intercom which is 34 set for 21. i have gone from the location so cannot see that in programming. but why by...

have Nortel compact ics that lost battery and programming. change battery, reprogram system and added all phones on answer DN for station 21 to have door bell ring all phones. works great. line two on phone system is a fax line but put on system to have another line when not in use. it is set...

Thank you.

Had a nam go down (unknown release) and it was on a mics 5.0. replaced the nam with a 4.0c 8 channel and everything works except outside calls after hours you can ring the station number but does not go to the station voicemail. just blank recording and then say exiting the system. Have two...

I would like to change the class of service to stop the resetting of personnel mailbox password. the older nam did not have the owners keep changeing their mailbox password every 2-3 months. but how do you get in the class of service or how do you turn off the time limit for changeing...

I do not think that a cold start will loose your pri. maybe someone else can vertify that. telco 71

have had issues with low volume on compact ics 7.0 have changed the trunk cards to the latest version with solid state relays, have set the volume on the sets to allow the system to deal with the volume, but does changeing the trunk loss from the default of medium to something else help to...

the keycode are assigned to your system id. if you pull the software cartridge, your system id will change and your keycodes are gone. good luck trying to get them from nortel. I have a theory that their a set amount of sys id in every mics cabinet and if you had a list of sys id that have...

can one tell me what is the difference on nortel caller id card NTRB41GA AND A NT7B75AA. will both work in cics and mics the same way.

i have a mics with caller id cards and 4.1 software. the first set get name display on lines ringing in clid set to set 221 but everyone else has to answer the call and then caller id is displays on there sets. is there any way for all sets to see the caller id info before they answer the...

any suggestion on software thanks ct

have a lawyer with a compact ics. she wants to keep track of all calls for billing purposes. the 0x32 has smdr6 add on, does the compact ics have the same capabilities. if so does anyone make software to take the smdr printout and group numbers and times. thanks telco 71

can i just pick a unassigned did number and hook this up. not sure how this gathers information. thanks carl t