Sounds like Feature Answer needs to be enabled. Not to sure what PBX you have but me working off 8500 9500 and 2400 I have a few of those models and others and just press Feature button then Answer button on the phone. If Answer is lit the user will pick up whatever line is ringing instead of...
I have an NEC SV8500 with an extension I’m trying to enable the Feature Answer. I’ve done so on other phones just read feature then answer. This one phone is not enabling. It has same RSC and SFC as others that work fine. Is there a command I can enable the Answer button on this extension? We do...
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