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Hi All, I am getting a burn failed when trying to upgrade an ip500v2 from 6.0(08) to (18) any ideas?

Thanks for the replies Tom, i am unsure of the config at the moment. I am leaning towards the line providers, having different standars. could this cause the issue?

Yes, they will not work together. Apparently!

update on this. Each individual pri will work on their own, when client tries the two together , then they will not work in conjunction. If they come licenced for 8 chanels, then I presume, this cannot be the issue. is there anything that needs to be done to the config, to have them both work...

Hi All, meeting with a client next week, and from what i can gather, they want to have lines from two telecom providers. They would like to have 2 PRI cards, in a ip500 and connect each provider. Is there any licencing required for 2 x pri cards? Thanks tom

thanks all. i am onsite on monday, and will make the recommended changes.

sorry for being so vague, its a small office edition, going onsite to view on monday. i have no idea about software version or if voicemail is set to intuity. i have a sneaky feeling it is on at least 4.2 software.

sorry,i meant to add that. No feedback when recording is off.

Hi all, Client has a small office avaya with voicemail pro. They have recording on constantly, and incoming callers hear feedback during a call. phones are 5410s and 5610s. any ideas?

voice and sip both set to auto, same line. should i be using dial 64k or????

I have managed to get Fas working on an ip500 over sip. It is a bit iffy, I am using dial 64k as dial and dial fax would not work. Can anyone advise on a decent setuo? I am using voipbuster. Tom

We may be able to make the sale, of an ip office 500, vcm sip etc. But the sale needs to depend on fax over sip, but we ned software than can send the faxes?? nything out there thats cheap and cheerful?

Hi All, Is there a program out there that can send faxes via the ipoffice? Tom

found another after an nslookup,which works 77.72.169.129 cheers tom

I am trying to set up several accounts onto several sip lines. Unfortunately the lines will not let me place the same ip for the provider into each account. any ideas? thanks tom

cool. it looks like voipobuster supports it, so i will give it a try monday. Thanks

hi all, is it possible to route faxes over sip. I use voipbuster, and I have a 500 on 5.08 thanks tom

Hi There, When users are on the phone and a second call comes through, they only see the call alert, and not the incoming number. this used to work, clients have 406 (4.2) and a 500 (5.08) in seperate site. phones are 5402 and 5410. It used to work. Thanks tom

yes

Hi All, i am struggling to control an ip office 500 with version 5 software. the log shows the call coming through as voice rather than data. any ideas? tom