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  1. Dusky256

    Avaya Aura message 6.3 web buttons delete, forward, reply grayed out can't use

    anybody know why when we access mail though the web and a message has already been saved, the only button that we can use is the play button, all others are grayed out
  2. Dusky256

    Avaya CM and Music on Hold with multi tenant

    Hello i am new to Avaya Red Cm 6.3 ... need a little help with Music on hold. i have set it up for my tenant and it works fine. the problem i am having is my customer does not want it turned on station to station only on extenal calls being put on hold. he came from Nortel and wants it to wok...
  3. Dusky256

    Avaya CM 6.3 want to convert a 911 call to local ext only if my FRl in my cor is not high enough

    Hello, looking for some help here, i am converting a nortel cs1k to avaya red CM 6.3 ... in the nortel you were able to convert a call using LTER in the rli to stay on switch and call the security dept. Trying to do the same in CM if my FRL is not high enough i want the call to go to a local...
  4. Dusky256

    CM Release 6.3 Caller ID for Bridged lines

    reposting looking for an answer if anyone out there has one On this CM release 6.3, when a inbound call is ringing on the primary station it shows the caller ID and name. But on anyone's phone that has a bridged appearance of the primary phone doesn't see the caller ID of or caller id name...
  5. Dusky256

    CM Release 6.3 Caller ID on Bridge Line Appearances

    reposting I am having the same issue and am looking for an answer! Any help out there On this CM release 6.3, when a inbound call is ringing on the primary station it shows the caller ID and name. But on anyone's phone that has a bridged appearance of the primary phone doesn't see the caller ID...

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