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Okay, but when I am using one LSP to host the Firmware for mutilple G450 updates, where then would I specify where to get the file? How does the gateway know where to obtain the file from?

I am attempting to update the firmware on several G450 gateways using FTP, using one particular s8300 LSP as the staging point for this activity. I have the firmware file sitting in the tftpboot directory of the LSP. When I attempt to FTP the file, I immediately obtain the Failure Display...

I have an issue when recording announcements from a IP telepone to a VAL board. The recording takes successfully, but there is silence. The seconds of recorded time DO show on the integrated-announcemetn list. But there is no audio recorded. From a digital phone, on the same annoucenment board...

I have a phone that I need to setup to allow this phone to cover to another extension before going to its own voice mail. But what I need to make happen is to allow this user a chance to answer her phone before it covers. Is this possible and how do I accomplish this using WINSPM?

Can someone please point me in the right direction for the AVAYA documentation that explains the TRUNK ANALYZER report? This is the trunk report that can be found under the Fault & Performance Tab of the ASA software.

Thanks, but I did not see the version number under the configuration information. Any other ideas?

Can anyone tell me HOW or WHERE in CMS I can retrieve the version number of Blue Pumpkin software that I am running? My CMS is a version 12.

What model Sun Server are you using? The enterprise servers (E3500) had a key that when put into the correct position would lock the server. Just a though but something to look for.

Okay thanks. I will give you a call.

I have a strange issue - on a s8720 running CM 4.0.2. When using the DADMIN login from the CM or from the Linux bash it works successfully; however when trying to access the servers via the web interface using the same login/password I am getting a login error and cannot proceed. Has anyone...

Thanks for the info - this is an 8720 running 4.0.2 JITC. I think I will go with the system reset and then if that does not clear the issue I may contact AVAYA concerning possible software corruption.

I have a phone that resides in a fire station on a campus environment. This phone is bridged to about 25 other telephones. All of these other phones ALWAYS show the bridg-appr to be active weather or not the firehouse is actually using the phone or not. And when i attempt to make a change to...

No this is just a standard console phone. The release of software is so outdated that I cannot preform any type tracing making this more difficult than it needs to be...

Call waiting? Is that located on the console parameters screen or somewhere else?

I have a Definity G3si v8 - Main calls to this location are vectored using an ATTD vector to the console phone. For some reason the ATTD phone will only take 1 call. If the operator is on the phone with a live call, the second call just rings but the ATTD phone does not allow her to answer. Any...

Sounds like a great idea. I will give you a call. Steve

Thanks for the assistance but this is a Definity G3siV8 and the option to trace either a station or a TAC is NOT an available software option. The issue is that this is placing digits on the END of the dialed string. For instance if a user dials 1-888-282-XXXX the PBX is sending 1888282xxxx7...

The route pattern I am using is the same one that I am using with other toll-free numbers and these work without adding a 7. This fact alone has made this quite strange. I am unable to trace due to the software release being to old. Neither trace station or trace TAC is avaliable making this...

I changed carriers on Monday and ever since I am unable to dial 1-888 numbers. All other local, LD and toll-free work correctly. While working with the carrier today, we were able to determine that this PBX is inserting an extra number (a 7)at the end of the dialed string. To make matters...

I have noticed over the last several months that newly created DADMIN accounts no longer have LOGIN related permissions. For instance, I can no longer RESET LOGIN, CHANGE LOGIN etc. Has anyone else seen this and does anyone know why AVAYA changed this?