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Not so sure about the last post, unless something has changed the agent will need to log out before the change(s) are applied.

Is there anyway to re-number a vdn? I have a large number of stations that have to be deleted and then converted to VDNs. I was hoping to pre-build the VDNs and then somehow change the numbering to my recently deleted station numbers. Working with CM 5.2. I do have ASA (no provision).

wmainc we do have vectoring turned on for the system

Dundeenous, Send-calls will only direct the call to the phones existing coverage path (which doesn't work for me). Adding other numbers to coverage answer forces them to ring full time with the receptionist. Thanks for the assist not exactly there yet.

Not sure what system you're on so this is just a shot. This issue could be one of several issues. Can the operator successfully transfer to anyone off-net ? Can any other station (outside of AA) transfer off-net ? Can you perform a list trace from another station? Verify if a denial code is...

I have a CM5.2 system and could use suggestions on routing options. I have a hunt group (6500) that routes to a coverage path (401)which terminates to a coverage answer group (C28). C28 in the call answer group is defined as my receptionist. The receptionist from time to time would like to...