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  1. heathmill

    TTI Unavailable

    On the IP 96xx phones we occasionally get a message on display while the phones ringing: "S00924 TTI Unavailable". Any idea?
  2. heathmill

    DCHP settings for Avaya Dect phones

    Guys, I am trying to set up dect phones with Booter Version 3.0. I am using avaya doc to set this up.(http://support.avaya.com/elmodocs2/comm_mgr/IP_DECT/16_601625_1.pdf) This doc says what options are required on DHCP but doesnt tell the string or the script we have to set on the DHCP. I...
  3. heathmill

    Headset and Handset can be use at the same time on IP Phone

    any ideas guys still waiting will like to use both at same time. Thanks
  4. heathmill

    CM4.0 deafult dadmin password after authentication file loaded

    Does anyone know the default dadmin password after the authentication file is installed on CM4.0, the usual one is not working. Cheers
  5. heathmill

    IP addresses

    This will back up all the anncs in one go.
  6. heathmill

    CM4.0 how to enable telnet ?

    Thanks rgtrgt. I figured out after i posted it sorry was desperate that time. Thanks again
  7. heathmill

    IP addresses

    for ip addresses :list node-names and for announcements backup check faq690-6278
  8. heathmill

    CM4.0 how to enable telnet ?

    Hi Guys, We have upgraded to CM4.0 recently and telnet is disable on it. Is there any way we can enable telnet as SSH is quite a pain. Thanks
  9. heathmill

    CM4.0 caller id display on IP phone changes to a handset picture!

    Another feature which is activated after the CM4 upgrade. Caller ID displays when the phone is ringing, but when the phone is picked up, the name changes to a handset picture! can we change it so that caller id stays on the display. Thanks
  10. heathmill

    CM4.0 call id display on phone

    Another feature which is activated after the CM4 upgrade. Caller ID displays when the phone is ringing, but when the phone is picked up, the name changes to a handset picture! can we change it so that caller id stays on the display. Thanks
  11. heathmill

    CM4.0 - call displays shows incoming number with Hyphen

    Thanks Zen216, that’s correct on the dialplan parameters you now have 9, 10 , 11, 12 and 13 digit display pattern which can be changed accordingly. Cheers
  12. heathmill

    CM4.0 - call displays shows incoming number with Hyphen

    We had our system upgraded to CM4.0 this weekend and now all the incoming calls on display shows,4 digits a hyphen then 3, a hyphen then 4.  E.g.  “0207-xxx-xxxx”.  Is any way we can remove this hyphen. Thanks
  13. heathmill

    lsp

    as you have paid for LSP not for stand alone which is a different license.
  14. heathmill

    Why Avaya recommends leaving the Number Plan Area (NPA) entry blank

    Just to add to your mysteries guys, I have selected the option a & c which was wrong. Some one did try it c & d which was wrong as well. And also all the ACE answer this question as a & c. I have found lot of questions that need to be reword. Thanks Guys
  15. heathmill

    Why Avaya recommends leaving the Number Plan Area (NPA) entry blank

    Hi Guys, I was duing my ARS assessment (AVA00280) and have done this question wrong. I really want to know the answer of this question if any one can help. Which two of the following are reasons Avaya recommends leaving the Number Plan Area (NPA) entry blank instead of inserting an area code...
  16. heathmill

    G350, MM710, Inbounds are not clear.

    Thanks Murph51 for your reply. The codec sets are same as others which we are using for other sites and they dont have any issues, also we have different network region but the settings are the same as others. Syncronization is done as well.Right now I am reseting the chassis every morning so...
  17. heathmill

    G350, MM710, Inbounds are not clear.

    We have problem in which we cant understand the caller at all. They can hear us fine. There is NO issues with the ISDN lines we are using. BT has check the trunks and has said all the channels are neat. Also there is NO issues with the WAN traffic as the internal calls work fine between the...
  18. heathmill

    Headset and Handset can be use at the same time on IP Phone

    Hi Guys, Do any way knows the way we can use Headset and Handset at the same time on 46xx IP phones. This work fine on the digital phones we have, but we need to switch it between headset and handset on the IP phones. I there any way we can keep both active at the same time. Any suggestion...
  19. heathmill

    Hunt group name not displaying on agents phone display

    Thanks for your reply But I want to do this on 6 inbound lines we have for different campaigns and cant waste 30 VDN just for this. Also dont want to create virtual extensions and route calls to it as reports shows calls as flow out.Moreover it wont be practical to run reports on 5 different...
  20. heathmill

    Hunt group name not displaying on agents phone display

    I have been trying to setup inbound VDN on my Avaya Definity Switch, which has five options and all these options are going to five different hunt groups with agents assign in the different skills. In most off the cases some agents are taken all these five options. My question is there is...

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