Update:It turns out that the entire voicemail was full. The entire agency is working remotely and haven't cleared their messages. I rebooted the voicemail and I thought I lost it but after 25 mins the system came back. I am able to press ** and retrieve messages remotely.
Learn something new...
The title says it all but a Norstar that has been running since the beginning of time now says "exiting the system" when you call the main number and press **. The voicemail is up and running and i can dial users extensions and reach their mbox's.
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