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Jessica, Is it set up through the phones or through the phone system? Have you tried looking in the "Configuration" tab in the Star2Star portal, that would be my guess. We don't use any of the voicemail type features, but all the call routing/hold options/etc are all located in the...

First I just wanted to say thanks to everyone for the help I received. Here is the original thread: http://www.tek-tips.com/viewthread.cfm?qid=1701830 Star2Star phone system review: We've been using this system for about 5 weeks now with Yealink T28p and T38g phones. We operate 8-5pm and are an...

Again, I appreciate the feedback from everyone. It sounds like we may be going the star2star route, for one simple reason - cost. Our phone bill now with pots lines is about 1800/mo. From the couple of people I've talked to (please correct me if I am wrong), it sounds like if we buy a system...

Thanks everyone for replies, I've been trying to read as much as I can and learn as much as I can. I think I've ruled out the hosted option and would like to stick to a presmise based system. Am I correct in my estimation so far that most systems will handle all the things we want it to do, but...

Here is our situation: We are an outbound call facility that sells advertising in 4 different states and we just purchased a building that is a complete blank shell and construction should be done in about 6 weeks. We currently have an old Samsung IDCS 100 phone system that we have been using...