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Hi everyone, We now have a full time receptionist which I would like to route all the incoming calls to instead of our auto attendant. I still want the auto attendant to turn on after 6:00PM as we're not in the office but before that I would like all the calls to be routed to extension 224...

I am not really sure what's set to do DHCP but will check tomorrow. I will post then.

I am in the same office. The switch is used to distribute internet to all the stations in the office. We have 8 stations. The #1 router I don't really know why it's there but I'm assuming there was some reason for it. The 2nd router I have in my office is here because I had two computers in...

Hi, I have been able to access the BCM before through the very same PC but I wonder if somehow the IP has changed. I have tried to auto detect the IP through the Find Network but no luck. I think you guys will need to understand the setup I have before you can help me so here is my best try...

Hi, I'm using the BCM50E. I have 4 lines hooked up and when someone is using the first line the BCM auto attendant does not pick up for the caller it just keeps ringing and ringing. If I'm on the 2nd line and someone calls in the auto attendant answers just fine. Please help. Thanks

Ahhh yes we do use that.

Hi Dasheen, Please excuse my ignorance. What is AA & Ccr? Is that the voicemail callpilot ? Thanks for your help.

Hi, I was wondering if someone could please guide me to where I can set the extensions such as 0,1,2,3 on our phone system. Our system was setup by someone but we've only had the extension 0 and 1 set to forward to one of the people that work here. Basically when someone dials 1 they go to...