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i can login on 1xmobile on iphone, but can't make and receive calls. when i make calls to other ext, get message "call user failed" when i receive calls, on my screen "incoming voicemail from ext" please advise master. thanks.

Hi, anyone settings your devices (blackberry, android, i-phone) as extension on ip office ? pls advise.

tlppeter - could you help us by send your 96xxupgrade.txt ? we still stuck with IKE Phase 2 no response. thanks be4.

ups, sorry, you're correct. but we already had that docs, and followed the steps. the phone still failure when build vpn tunnels, with error : IKE Phase 2 no response. do you know what settings we miss/fault ? here below are the contains of 96xxupgrade.txt : SET MCIPADD SET NVVPNMODE 1 (VPN...

i think both of link have same docs

Hi, i trying to set up 9620L VPN Phone to ip office, and using Juniper SSG as security gateway. i followed the step from link below : https://support.avaya.com/css/P8/documents/100014260 but when setup the vpn tunnel, it failure with details : IKE Phase 2 no response anybody can help ?

i would like to create sip trunking between avaya ip office R6.1 and asterisk. i have done created new sip line on the ip office manager > line. then filled ip address of asterisk on tab transport > ITSP Proxy Address. when i looked at the system status, line sip, it current state showed Out Of...

please share the link

I wondering, if you have any document about avaya vpn phone 5600 interconnection with vpn gateway ? please share Thanks.

@intrigrant, Albus2 in the default leave start point add a "Listen" action, add your prerecorded wav file as a announcement and add "mc_00.wav" from the WAV/us folder as a second announcement. Set the mailbox destination to "callers mailbox". what the next step ? i want to remove "Your call is...

I have ip office with vmpro server and contact store. i want to implement autorecording call for a user (receptionist 101) used time profile. for 04:00PM - 08:00AM (time profile : nite hours), all calls inbound, outbound, and internal will be automatic recorded. i configured in user receptionist...

there are not cisco equipment. all 2 ip office are connected to switch (HP). on system A, i created h323 line 17, with supplementary service : scn fall back, gateway ip address : system B. on system B, i created h323 line 18, with supplementary service : scn, gateway ip address : system A...

i already get the way to call record via shortcode its must have 2 appearance on programmable button, for example button 1 and button 2. then create shortcode as call record (*95) during conversation, press transfer, then press *95, then the call will be recorded

any other advise ?

6.1.504

just hold the call and nothing happened.

I have 2 ip office version 6.1. system A as main unit (have 30 ip ext), system B as back up unit. i created h323 line with supplementary service : scn fall back on both of two system. when i shutdown system A, all ip phone registered to system B, telephone can function normally, but the display...

I have implement call recording on ip office 500 version 6.1. if i use button programming as call record, when on call, i push that button, on display telephone appear record, and the caller party hear warning call will be record. the recording is success. but if i use short code like below...

hi thx for the reply. conflict occur due to quintum (sip trunk) and grandstream (sipextension), both of two device in behind router network (NAT). Then they registered with 1 ip address (ip router)

yes, we already configure quintum as sip trunk, but it will conflict with the sip extension (in this case sip phone grandstream as sip extension). Because they are behind router (NAT).