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  1. SRamjattan

    Station to Station EC500 calls trigger VZ SPAM app

    Yeah my pub table does look correct. If I call directly outside, my caller ID shows correctly. When dial the station that has ec500 turned onto to it I don't think the pub table is being used. because the originating station doesn't acquire the prefixes contained in the pub table. I'm wondering...
  2. SRamjattan

    Station to Station EC500 calls trigger VZ SPAM app

    Hi, I have a station that has ec500 turned on to a cellphone. If an outside party calls the station it ec500 to cellphone and the caller ID is that of the outside caller and doesn't trigger VZ SPAM app. But if a local station calls the ec500 station this call triggers the VZ app and tags the...
  3. SRamjattan

    Station to Station calling to with EC500 Triggers spam app on cellphone

    Hi everyone, I have someone who uses the EC500 feature and also has VZ spam block app on cellphone. When an outside number calls an associates EC500 station, the cellphone rings without triggering the SPAM feature. But when a station on the system calls to the EC500 station the SPAM app is...
  4. SRamjattan

    Inbound Caller ID not showing, Caller Name is

    I have an Avaya CM 5.2.1 that receives calls over H323 trunk. When an inbound call is ringing into CM, I see the caller ID name but no caller ID number. Provider is definitely sending Caller ID, because when I setup the trunk on an IP office I get caller ID name and number. Also, from my...
  5. SRamjattan

    Inbound Calls ringing on bridged appearances of primary phone, isn't showing caller ID CM6.3

    Yes, the bridges are set to ring immediately. Here is a look at my system-parameters features display system-parameters features Page 19 of 20 FEATURE-RELATED SYSTEM PARAMETERS IP PARAMETERS Direct IP-IP Audio...
  6. SRamjattan

    When plugging a IP phone into a network port, how does it know to go to the voice VLAN?

    When you go into the craft menu of the IP phone, there's a option in there that you can tell it what option string to look for. The setting is SIG or SSON. By default on 96xxand 96x1, it default to 242. This is what's presented to the dhcp server. DHCP server then present the 242 string to the...
  7. SRamjattan

    Inbound Calls ringing on bridged appearances of primary phone, isn't showing caller ID CM6.3

    On this CM release 6.3, when a inbound call is ringing on the primary station it shows the caller ID and name. But on anyone's phone that has a bridged appearance of the primary phone doesn't see the caller ID of or caller id name. What they see is the name of the persons bridge. is there anyway...
  8. SRamjattan

    Station labels disappears from Avaya Utility server

    Hi, My client has an Avaya MBT with utility server template installed on it. 1 station's phone label tends to disappear from the utility server. So after the file disappears, the client IT department puts it back in. The labels work for a while, then comes up missing after awhile. What can be...
  9. SRamjattan

    Having trouble viewing station 96xxdata file in utility server

    Hi, I have a client that recently upgraded to MBT 6.3 The client duplicated a station. Now the phone looks like the duplicated station. The client does a manual backup. Then they go to the utility server and download the zip files of the backed up station. In there, the duped from station text...
  10. SRamjattan

    AES dialer no long available after workstation upgrade from XP to windows 7

    Smokinjoe2938, Thanks for the reply back. I've restarted the server and tried to restart the service but, still no dice. The DLG service still says down. It's also barking about a license, here's what it says: NO_LICENSE_ACQUIRED_(1). The client really only uses the AES for the tsapi. What the...
  11. SRamjattan

    AES dialer no long available after workstation upgrade from XP to windows 7

    A client of mine has an aes sever. Just recently they overhaul there local PC's from XP to windows 7. Since then, they haven't been able to use their tapi dialer on IE, Chrome, or FF when connected to Saleforce, where as on their XP machine it was readily available. Nothing on the System backend...
  12. SRamjattan

    CMM 6.3 - The message header plays the outside number as "Call from extension 91212xxxxxxx

    BTW: To edit the AAM, is it done in the web ui or in the cmm itself
  13. SRamjattan

    CMM 6.3 - The message header plays the outside number as "Call from extension 91212xxxxxxx

    I'm talking about when you log into the mailbox and before you play the message, the system system says "missed call from extension" I'll have a look in the AAM and hopefully I find something Thanks for your help Kyle
  14. SRamjattan

    CMM 6.3 - The message header plays the outside number as "Call from extension 91212xxxxxxx

    The message header on CMM 6.3 plays back as "Call from extension 91212xxxxxxx". The word extension is misleading to the client. Is there a way to turn that off or edit it to say "missed call from 91212xxxxxxx"? Thanks for your help in advance Sivan Ramjattan
  15. SRamjattan

    Can't login to Session Manager 6.3 MBT

    Hi, I have an Avaya Session Manager 6.3 installed on a MBT. It came prestaged from Avaya. I was able to set it up and login with admin/admin01, and I had setup the cust/cust01 logins, and they worked perfectly. Now it has been about a week now and I'm trying to login (putty), and it won't let...
  16. SRamjattan

    Can't register G450 to CM 6.3 on AVAYA MBT

    Thanks randycarroll for your help It was the procr ip-interface that was the disabled. I turned it on and it registered straight away. By the way, I'm using SRE as the template for the LSP Thanks again All the best, Sivan Ramjattan
  17. SRamjattan

    Can't register G450 to CM 6.3 on AVAYA MBT

    Hi All, I'm having a problem with registering a g450(SurvivableRemoteEmbedded) to CM 6.3 residing on a AVAYA MidsizedBusinessTemplate. I can ping back and forth from the CDOM on MBT to the CDOM on the SRE and the SRE back to the MBT. Traceroute from the G450 back to the CM on the MBT or any of...

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