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Thanks Wanebo. I will give it a shot the next time I have a chance. Might not be for a while, because the customer's IT support staff is too busy with other work to help on this. User is not a local admin on her PC.

They are using IE 11. Does My CallPilot relate to this? I thought it was the CallPilot Player that you download from the CallPilot Manager home screen.

I should add - Voice Item Maintenance works fine. I have trained the admin how to use that instead of the Player, but it would be a better experience for her if I could make it work the way she was trained to use.

Hi - I have a client who uses the Call Pilot Player function to record prompts in Application Builder, rather than using the Voice Item Maintenance DN. The feature used to work where the admin would record from the Properties, get the popup box, and then click Edit for a voice item. Then the...

I have a site CS1000M, release 7.0 using 2 CPDCs for signaling servers. I am having a problem using Telnet to connect to them. Telnet is allowed on those CPDCs. The problem is that Telnet runs so slowly that it times out after entering the password. SSH works just fine, but my customer prefers...

You will need to program the LCR. I believe the Assume 9 is only for Destination Restriction. You need to add leading digit of 9 to your LCR routes.

I don't know, Reusser. I just reset a password on a 3903 using the directions farther up this page.

DID programming is in MMC714. If you have existing DIDs you should be able to follow their lead. Enter the DID digits and then press the right soft key to get to the next field. Log the 616 phone out of the ring group. 53 plus group number (500-508) and press the soft key under the word "out"...

Did you do all the required Windows updates? I can't remember what is required, but I installed eManager 5.0 on 2 laptops here and it worked both times. Good luck.

We use Clear One Max wireless for wireless conference phones. I've never had any problems with them.

Have you tried call forward busy for machine 1 to 2 to 3 to external? I'm not sure that the call will forward that many times, but its worth a shot.

Thanks much, Dr VuDu!!!

Is there a programmable feature to allow mute on handset calls for the 2400 IMX? I want to be able to program this as a feature key for a user, but don't seem to find it as a feature. Thanks in advance for your help. Rick

OK - Stupid question alert - I'm new to NEC, but not new to phone systems in general. Why do you want to keep your virtual extensions on those LENs? I do have a couple of 2400s that I inherited, and work to maintain. Thanks for any help you can provide.

Is there a function on Option 81C Rls 25.3 which will allow the user to redirect a ringing call on a per-call basis? We have a user who wants to screen calls and redirect based on ANI info. Thanks in advance! Rick