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  1. CIIPres

    Microsoft CRM 3.0 and Avaya CRM Integration

    Here's my problem: I have Microsoft CRM 3.0 implemented. I have setup the Avaya CRM Integration on a workstation with TAPI. It works dialing out as long as the format of the number in CRM is in XXXXXXXXXX format. The inbound call resolution works also as long as the format of the phone number...

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