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I have traced the T1 span cable from the CSU to the PBX. in ld 21 LTM I found the : Route 0 DES is 20HCQS730394-002 ( des by previous tech) in ld 80 I traced the ACOD & got this : route 0 DID NTRK 144 ( 144 members) How do I find out which loop this route belongs too?. Thanks in advance...

Hello All I've been given the job of providing T-1 loop information and corresponding Circuit IDs . Including routes. I've traced the T1-spans cables from the CSU to the PBX. I've ID the loops & circuits , my question is : How do I know which loop is on which route ? for example ...

thread1553-1494142 MPCX10433 error thanks for you help resolved error - deleted an old network messaging prefix WS Josephine Vigil West Hills California

will Nortel Symposium 5.0 application work with 32 bit Citrix Server in the Citrix XenApp 4.5 environment.? Josephine Vigil West Hills California

my email was not working , so I did not get your replies till today but Thank You This customer had a 2216 SPV phone set with a DSP key If a call came in on her key 5 ..she was able to press the DSP key see the number for a long enough time to read it - decide if she wanted to answer the...

I've programmed a DSP key on a 2616 phone set with TDD CNDA DNDA in CLS testing it by calling my number (dialed NPA-NXX-XXXX) place it on hold - call back- press the DSP key - it shows the number but so quickly - I cant figure out who is calling. This feature works perfectly with our 2216...

Thank you telebub :) I really appreciate your help have a great weekend Josie Josephine Vigil West Hills California

LMAO Josephine Vigil West Hills California

we are getting a upgrade to call pilot yahoo :) Is there a way to save the recorded voice messages for ACD & CDN etc. in voice mail to a file ? So we can re-record in call pilot ? any suggestions Thanks Josie Josephine Vigil West Hills California

any ideas why this set up would not work ? Thanks again in Advance josie Josephine Vigil West Hills California

Tim Abney West Hills is central valley west of Thousand Oaks east of Pasadena Josephine Vigil West Hills California

AC2 is 1 -we dial 1 + 234XXXX TRAN AC2 NXX 234 RLI 20 SDRR NONE ITEI NONE DN 1 TYPE NARS NTBL AC2 REQ prt CUST 0 FEAT loc FEAT cdp TYPE loc LSC NONE Josephine Vigil West Hills California

anybody? wanna help ? really stuck here and dont see how it can be our issue Thanks Josie Josephine Vigil West Hills California

heres the RLI REQ prt CUST 0 FEAT rlb RLI 40 RLI 40 ENTR 0 LTER NO ROUT 5 TOD 0 ON 1 ON 2 ON 3 ON 4 ON 5 ON 6 ON 7 ON CNV NO EXP NO FRL 0 DMI 0 FCI 0 FSNI 0 SBOC NRR OHQ NO CBQ NO ENTR 1 LTER NO ROUT 3 TOD 0 ON 1 ON 2 ON 3 ON 4 ON 5 ON 6 ON 7 ON CNV NO EXP NO FRL...

looks its not leaving here ? vendor said thier testing revealed its loop back from site to site ACTIVE TN 020 0 10 00 ORIG 020 0 10 00 0 SCR MARP 0 5410 2616 TERM NONE TDTN 16 SLOT 18 PTY SLOT 2 DIAL DN 12347323 MAIN_PM REOR TALKSLOT NONE EES_DATA: NONE QUEU DIAL CALL...

thanks Mike for your quick response I did that yesterday and its going out the correct route let me chg the RLI route back to the Tie line and I will post in a few mins Thanks Again Josie Josephine Vigil West Hills California

I have an Tie line between two sites used Avaya & opt 61 It was working for the longest time but recently We had a issue with outbound dialing . I chg the rli route to local T1 and it works fine but if I chg it back and try to dial AC2 1+234+XXXX I get a fast busy . Please help ..I will...

I cant find anything wrong here Just happened that one day and customer is not letting it go any advise thansk Josie Josephine Vigil West Hills California

Does anyone know why Duplicated names would show up on a agent performance report .. running symposium call center server version 4.1.07 ... This happened one day 1.2.09 - yesterday-todays reports are fine ? thanks in advance Josie Josephine Vigil West Hills California

Thanks GHTROUT again with the perfect answer... I looked into the company policy for this one..ANd they do not allow external delivery. The way they have call pilot set up .. users may only deliver to mail boxes within the network .. better security ..more peace of mind for me :) I just said...