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I do know that it has a PRI card in it. I watched them put it in and have seen it many times. Based on what you said, I would assume that providers would have to match each other in order to fascilitate the transition smoothly for them and their customers. Regardless, I will call both Cbeyond...

That's a good question. I neglected to mention what exactly we have through Cbeyond. Maybe that will help answer the question as I don't know how to answer it myself. We started with one T1 and three years later added a second T1. The two are bonded and I have been told that the MICS uses some...

I did a search for "changing isp" and "switching isp" but did not find anything releveant to my question(s) so I am starting a new thread. Please forgive me if this has been discussed ad nauseum. We have a MICS system on PRI through Cbeyond. We've been with Cbeyond for six years but are about...

Thanks for the info ankomtech! I'll definitely call and talk about what you offer with the SAN3000 and compare it to what I've already looked into.

Thanks for the additional replies. I met with an Avaya/Nortel reseller today to discuss this and their recommendation was to switch out the MICS to their IP Office product. I just have to wait until March before the Nortel T7316E sets are supported on the IP Office platform. Whether they were...

curlycord - We currently have 15 phones on our MICS in the building and I need to have the ability to add 10-12 remote phones with the ability to have everything running concurrently. Don't know if that's possible or not but that's what I'm going after. If it's not possible to do a mixed setup...

Thanks for the reply guys. I decided to lookup Nortel online to see if they'd have one of their authorized local people call me about this and apparently Avaya bought them out a year ago. Not really a problem to me but the lady who I finally spoke with pushed the Avaya IP Office product. Any...

I started with a search on here for VoIP Gateway and the last post was back in 2009. I read through a lot of what was already on here but I still have questions. Just so you know what you are dealing with here, I am not a professional installer but I support our small office needs just fine...

Ok, I just figured it out. It's as I thought after seeing the drawing showing the YB/BY cables in the idle and active states. Sure enough, pins 40/15 are for the "paging system audio input" and pins 41/16 are for the "paging system relay". I took the red and white center wires, tied them and...

Also, I just noticed that page 299 of the installer's guide has a drawing that is labeled "External paging contacts" and shows the Yellow-Blue(make) and Blue-Yellow(common) cables in an idle and active state. I assume that means that the YB/BY cables are the relay connection then? Is that a...

Ok, I've tried a lot of things and still no luck. My next question is about the difference between pins 40/15 and 41/16. Here's how the installer guide puts it: Pin---Wire Color---Port---Service---Telephones(ICS) 40----Black-Slate--****------T------Page...

fireeater - This receiver has Phono, CD, VCR, and Tape/VCR2 inputs. No mic or line inputs. I've tried it on Phono and CD. Will try the other two (just to say that I have) in just a minute. The only other thing I can think of is whether or not there is a On/Off setting in the phone menu in order...

curlycord - Thanks for the input. I actually wired the two the way you recommended with no luck. I had already thought about the impedence issue and I think that's where my block will end up being. The installer's guide states that the "paging output from the Norstar ICS is 100 mV rms across an...

Ok, here's an update. I brought in my old stereo receiver that was just sitting in my closet for years in order to try it out before spending money on a true PA amp. I also brought in a 10 foot stereo cable with RCA connectors on each end. I have clipped the ends in order to use this cable...

Thanks Mike. I'll give it a try here in a few days and see what happens. I really appreciate the help. Jeremy

So, let me get this straight. The audio input is an always on signal out to the amplifier and the relay is a switch to turn it on or off based on a trigger? What triggers the relay? And, if the audio input is where you punch down the RCA cables that go to the input on the amp, what gets punched...

I've read through a lot of the external paging posts already in this section but haven't had all of my questions answered so forgive me for yet another external paging post. I have all the manuals for the system and I've read through everything about external paging but what I can't seem to...

fireeater - Worked like a charm. Don't know how that got changed but every extension was set to None instead of the VM dn. Thank you very very much!!!!!!

I thought I already posted this but maybe I didn't finalize it. Anyhow, for some reason when someone calls a direct dial number VM never picks up. We can transfer calls to VM after picking them up from the main line and the sets show they have messages. All sets have access to be able to check...

OK, we have a Nortel Norstar MICS on a PRI. We use T7316E phones. Up until about 2 months ago our CallerID was working flawlessly. Now we get just the number "0" for 80-90% of our calls. I called our service provider and they say that everything is set up correctly on their end. That leads me...