sorry about the confusing question, i wasn't sure how to word it.
i've got the part about setting it to reserved in dial plan for 2 and 3 if they want to dial an extension, but is there also a way to have different menu options for 2 and 3 as well? say if they just hit "2" instead of an...
Is there a way to so you have a menu tree like:
1 for support
2 for sales
3 for consulting
etc, etc. But also have give them the ability to enter a persons extension as well, even though our 3-digit extensions are from 200-399.
I have tried using the DialPlan to achieve this, but with no...
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