Hi snowman50, thanks for your input, I will give it a go. New to the BCM50, found this one in a skip, took it to the office, log in and couldn't believe what a feature rich system it is. Always been Mitel through and through, and then along comes a BCM!!!!!
Thanks Firebird, after much research and playing around this morning with hunt groups, and forwarding to an information only mailbox and back to the hunt group, that's the only way I can make it work nearly as I want it! This BCM has ICC agents and ICC Skillsets enabled so that's my next route...
Hi all you BCM50 experts. I need some help please! BCM50 R6, 8 incoming and outgoing ISDN2 lines set to ring all 12 extensions on incoming calls. Is there a way I can get a recorded announcement as a comfort message to incoming callers whilst still ringing the extensions. Thanks in advance
Thanks for your reply. I was quoted £800 to add SIP trunk keycodes to a BCM so I went the ISDN2 to SIP converter route which cost £400. ISDN 2 expansion so, 8 x ISDN2 channels to 8 x SIP ;-)
Just got 8 Gamma SIP trunks working on a BCM50 R6 using an ISIP8, ISDN2 to SIP converter. Really straight forward, ISIP8 by Splicecom. Cheaper than 8 SIP licenses on a BCM, and much easier to setup.
https://isipgateway.co.uk/products/isip-8
I am trying to access a BCM50 remotely over dial up. The cartridge, BCM50 R-6.ab020 does download (15 minutes)but the browser times out due to inactivity. Does anyone have a copy of the cartridge please.
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