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By coincidence I ried to do the same today. Using WS_FTP in stead of DOS. It is somehow not possible to change up one dir. Avaya also mentions in the VAL document that you need SFTP. With WS_FTP pro set to SFTP no connection could be established. I'll try DOS FTP soon though!

Hello Gang, Tonight I was at a new customer setting up their new S8500 and two G650 cabinets. What was supposed to be a simple install turned out a nightmare... I accidentally set both cabinets to carrier A and fired the S8500 up only to find out the circuit packs were registering incorrect...

Hi all, I'am struggling to find an answer to this exact problem as well, searching the net to no avail for days now. :( I have read some posts here by people that seem to have no problem running BCMSvu on CM4.0... No idea what version tho. :| If Anyone could point me in the right direction...

I just found a possible answer in the Expert Agent 4.0 manual. It seems they've changed this and there's no option to change the display information: Displays - Phone: When an EAS agent logs in, the display for originators who call the login ID shows the login ID and agent name (as...

Hi All, I've been lurking a long time on this forum and now I have a small problem maybe anyone has noticed before. When we upgraded a customer to CM release 4.01, the customer noticed that his expert agents now receive different information when they logged in and are called by their agent...