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G'day everyone, Was just wondering if I could get some advice on a DND Issue. Ill give you an example of the problem to ease my insanity; Call comes in ISDN to DID tables. Call rings at 101, then B/NA to IRG 2, then IRG 3. When extension 101 activates DND, incoming calls go to IRG 2 as per...

I am unaware as to how NEC operates in the US but here in AUS the software is only available to Channel Partners to NEC and only available on their website via login. Are you now a Channel Partner due to the merger? Cheers, Chalky.

G'day Twizty, Are both the phones Digital? If so I have a way of doing it. Unfortunately when a call is being forwarded, you seem to be cancelling the call forward to the Voicemail. Cheers, Chalky.

Did you want the calls to forward to the same mailbox? Or to a different one? Cheers, Chalky.

G'day, Yes me again :grin: Just curious as to why VM8000 Inmail on a SV8100 would be cutting customers calls while they're recording messages? Sometimes only seconds in, all at random times, sometimes not at all. I've gone through the relevant programming and could see no answer. Thanks for...

G'day all, Have a curious issue on a SV8100. The customer has a recorded VRS which states the caller is to press 1 to talk to someone, press 2 to organize a meeting. The second option is to obtain a line out and call the head office. I have instructed the VRS to go to a virtual which is then...

G’day all, Have a curious problem on a DT300 I had discovered today. The display reads ‘FROM Reading Failure.’ Would I be safe in assuming it is having a problem reading the Flash Memory the Firmware is stored on? Would there be any solution to the problem? Thanks in advance, Chalky.

G'day all, Was just wondering if anyone had any ideas on how to help us. We have a SV8100 in the field with a Polycom SLT Conference phone. The client has requested the ability to be in a functioning conference call and to invite an outside caller into the conversation. So a customer could call...

Could you have the groups forward to a Department Group Number? Chalky.

Thanks for that belevedere! Chalky

G'day from Down Under. Just curious as to know whether there is a function to 'connect' 2 MLT Extensions so that if one is called the other will? Similar to 'Call Forward both ring' but a function that will not ruin any ability for call forwards? Im aware the Samsung Officeserv systems have...

Issue fixed. There were unassigned ports in the same department group. Thanks, Chalky

G'day all, Im wondering if any of the bright, wonderful minds here at Tek-Tips could help me out. Im having an issue with the SV8100 Voicemail. Basically it has no sound! You can still access Personal Mailbox and the Master MailBox but NO SOUND!! Unfortunately this isnt helpful as even the...

Its definitely a Cable fault. A different digital port wont work. But an analogue port will. Any suggestions? Cheers, Chalky

G'day all, Im having some issues with some various systems around my region. There was originally a Digital handset at a location, something has happened and now the handset wont initialize. There are other handsets in the same area so distance should not be an issue. An f-set (cable tracer) is...

Where would we define the ext for each department group? Cheers, Chalky

Thanks, ill give this a go! :)

G'day, Just wondering if anyone would kindly explain how to set up a feature on PcPro on a SV8100; where if one extension is called internally, multiple ext are called and any can pickup. I had a look at the Department Group Setup but I cant seem to wrap my head around it. Id really...

G'day All, Just have a question for the NEC Masters. I cant seem to find a way to have a Mobile EXT ring the same as a Digital phone in the office. Simple terms, someone calls in, call is transferred to ext 214 (example), so ext 214 rings and also an external mobile rings, when the mobile is...