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  1. PartnerACS

    Avaya IPO V11.1 IPSec VPN tunnel 9640 phones thru Fortinet 60D R5.4 Firewall - Retrieval Failed

    Hi, we set up 9640 IP phones in the office with no issue. IP Sec VPN for the remote phones created back to the office, the VPN tunnel creates and we can ping the phone on the network. Issue is once the tunnel is built, any attempt to log on with the phone is met with Retrieval failed message...
  2. PartnerACS

    IPO & 96XX Phones

    Hi, has anyone experienced 9630 IP Hardsets sets dead no boot or backlight from the box? Thank you, C

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