I'm glad I could help! That particular add-in has caused me an unbelievable number of hours of angst (before I realized the issue!)
The only difficulty is if you need approve-it :)
I have had this EXACT error multiple times. In my experience, it's always been an Excel add-in. The main one has been an Approve-it add-in, but I have also seen the same error with an Adobe add-in, IIRC. The approve-it add-in has been the bane of my existence, so if your user has that one, it's...
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