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TelecomGuyUt and Laurentiu, I appreciate your response to this post. Unfortunately we already found someone. If it does not work out I will try and contact you. Thank You.

A visual inspections shows that the MSDL cards are located at: Network group 0 - 0 slot 7 Network group 1 - 1 slot 8

Ok, so printed a ADAN which I believe shows my MSDL. Please see the following: ADAN DCH 0 CTYP MSDL GRP 0 DNUM 14 PORT 1 DES LP002DCH00 USR PRI DCHL 2 OTBF 32 PARM RS422 DTE DRAT 64KC CLOK EXT IFC NI2 ISDN_MCNT 300 CLID OPT0 CO_TYPE STD...

My CEQU is as follows: CEQU MPED 8D TERM REMO TERD REMD TERQ REMQ SUPL 012 028 036 040 052 N100 SUPC SUPF XCT 000 016 032 048 TDS * 000 * 016 * 032 * 048 CONF * 001 * 017 * 033 * 049 MFSD * 000 * 016 * 032 * 048 DLOP NUM DCH FRM TMDI...

KCFLHRC Thanks for your response. I have 2 network groups 0 and 1. I will check what is in slots 0-7. I am hoping I can at least get one Dual PRI card in. I will post what I find. Thanks again for your response.

How can I check to see if I can provision anymore PRI's on my switch? I have a CS1000MG Succession 3.0. My hardware supports up to loop to 52. I already have 8 Pri's provisioned. They reside on loops 2,3,18,19,34,35,56,57. I am in need to add 3 additional PRI's. I have PRI cards but not...

Janaya, Please give me a call at 5805583128 if you are still interested.

Sorry, This site is in Lawton Oklahoma. We are still in need. If you are interested please post contact information here.

Recently one of the techs attempted to make changes to the call scripts. Ever since the change, calls are not presented like they are suppose to. We are looking for a contractor to come to our site and revamp our call scripts. Please reply to this post if anyone is interested.

Lawton Oklahoma. Are you or do you know anyone interested?

Recently one of the techs attempted to make changes to the call scripts. Ever since the change, calls are not presented like they are suppose to. We are looking for a contractor to come to our site and revamp our call scripts. Please reply to this post if anyone is interested.

OK, I am new to symposium and have been tasked to find out why an agent that has been assigned a skillset priority of 7 occasionally recieves a call before 5 other agents that are idle and are skillset priority 2. Can anyone point me in a direction as to where I can start to looking to resolve...

I usually do not print my history file too often but have in the past and it worked just fine. Today I tried to print it in ld 22 and nothing. So I went to ld 17 to see if I can chg it and this is what i got: SCH5593...

yyrkroon- thnx for that tip. Do you have a reference on that?

Thnx guys for the info. There are some empty slots. Other slots are analog cards but no sets built on them. I will have to check to see about the key code thing. Thnx agaian!

CS1000 REL 3, Key code allows 336 Digital Ports. All digital ports are used. We want to increase digital ports by 400. Printing LUC shows 44 unused cards. If we were to expand, would it be as simple as getting a new keycode and adding digital line cards to the unused slots? Any info will be...

Actually our switch is set up for 5 digit dialing. The first number in our 5 digits is the last number of the nxx. For example my current nxx is an 123 and the the new nxx will be a 456. So I need to do a global change because all my DID stations are programmed as 3xxxx. Now they will have...

Sorry, after reading my own, I could have done a way better job explaining what I needed. Here it is in a different way. MY DID's start with (580)xxx-aaaa. My new DID's are going to be (580)yyy-aaaa. Our nxx will be changing. Is there a way in the switch that I can globally change 580xxx for...

Greetings All, I am trying to find out if there is a way to globaly change our prefix on my switch. All current extension will remain the same. I am maintaining a CS1000 MG 81C. Any guidence would be greatly appreciated. TIA, Marty

I need help identifying a problem I have here at my site. I have a call pilot 4.0. My systems mailboxes are built with 5 digits. I recently tried to implement my call pilot and somewhere along the way I must have changed a parameter affecting the way callpilot sees my mailboxes. Now when a...