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Or maybe its how my vmpro is set up. I have "main" under groups and my routing is built under the Leave default start point. Is that the one it all should be built in or should it be collect? Thanks

I guess i may have my system configured incorrectly then. How do I need to setup the huntgoup for my main number so that it hits the vm pro server when the huntgroup is in service? The only way i can get it to go to vm pro is by putting the hunt group out of service? Any one have anything i...

I know not to use 123456...i was just copying your example.... ;) My work around is just putting main in service before i bring the server down. i will then put it back out of service once the server is up and running. Thanks for all the replies.

The only way for me to get voicemail pro to trigger our programed routing and recordings, i have to put huntgroup 500 main out of service. I do have number 123456 pointed to destination 500 main. THanks but i'm still confused.

Still doesn't work. I have main huntgroup 500 set to out of service and then i set the fall back to my operator. all it did was ring directly to the operator and did not go through the voicemail pro programming. I then set the huntgroup in service and again not going through the voicemail pro...

Ok, but if the Hunt Group is in service...then it bypasses voicemail pro when the voicemail pro server is running and just rings out directly to the huntgroup. I want it to just ring to the huntgroup when the voicemail pro server is down. Would that be out of service fallback group, or with the...

Also how should it the huntgroup be set up...i already have a main hunt group listed but its out of service. How should i configure the hunt group so that when voicemail pro is down the phones will still ring? Thanks,

Will i need to change anything in voicemail pro? My group name is main, so your saying just create a huntgroup with the name main and if vm pro fails or the server is off....it will default to that huntgroup? Thanks,

Is there a way to program IP office to still send calls to a huntgroup when the Voicemail Pro server is down for maintence? Or any suggestions that could help bring the server down but still recieve calls? Thanks,

Yes i have tried ss, .SS, but i'm really sure how to use them. I have a short code set up as 2286, that dial3k1 and number is XXXXXXXss going out the main ARS. I also tried building a new ARS that was dial N.SS. Thanks for the help

My provider does allow it. I'm not looking for an easy way, just A way to do it. I thought it would be more in volved than just checking Mobile Twinning.

We have an after hrs phone. I just had my service provider change our plan to allow the caller id to be passed to the cell phone, but i can't seem to figure out how to program ip office to do that. Anybody have any tips or can point me in the right direction. Thanks,

I changed it back to Collective w/ call waiting and it still does not work. When a user ends a call, they can not pick up another call that is ringing in. Any other suggestions? Thanks,

Bump, anybody have anything i can try? Thanks

They are hitting a group, and when i upgrade it looks like the change the rin mode to collective w/ call waiting. i changed it just to collective and it still doesn't work like it used to. Confused?

I had some problems a couple weeks ago which i then upgrade to R5 manager. Now when i am on a call and other calls ring in, i end my call and the phone won't ring. I'm not sure where to go to fix this. I looked at the Wrap-up Time and its set for 2 secs but the call still does not ring through...

I will pass out pink stars now...Thanks!

FIXED!!!!!!!!!!!!!! I upgraded firmwares and then unplugged the dongle and plugged in new slot(that may of been all it was)..... Thanks everybody this forum is the best support, i was scared to call avaya. Thanks again, Chad

It is usb, sorry tom i didn't mention that :)

Ya tom i'm in the process now of upgrading the firmware. It is odd though that it stopped on its own yesterday. Nothing i have done should have stopped it yesterday, or should have caused the licence to go invalid. I'll let you know after i do an upgrade. Thanks