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  1. JAKE1960

    Custom View Director Schema Error.

    From "Data Source Path" in the "File" drop down list - locate your cc.txt file. Open the text file and change 1.9 to match any others in the file. Or simply change 1.9 to 1.8.
  2. JAKE1960

    Customview Producer/Director Canvas Questions

    Thanks Andy - I was beginning to think no-one was there. Unfortunately my company moves agent groups into and out of supergroups constantly and there are multiple users of Director who would need to know what groups constitute the members of the supergroup at any given time. They would either...
  3. JAKE1960

    Customview Producer/Director Canvas Questions

    I have a couple of questions relating to building new canvasses. 1. Is it possible to show what application an agent is connected to on an inbound or outbound call. 2. Is it possible to show information based on Supergroups rather than single agent groups - bearing in mind the members of a...

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