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Sounds like a good theory, but I was able to pull the ADMIN without a problem :) Oh well, the VM version I have seems to work fine ...

Thanks, TouchToneTommy - that method of working is perfectly fine and is exactly how I saw it operating, 'out of the box' - great! I have a question about location of media on the Avaya FTP site - I was able to download the Admin 7.0(36) from...

Thanks a million AndrePa - that was it - once I upgraded to 7.0(36) the Analog card was recognized! I realize now that all my experience has been with PRIs; I've never tried to configure a system with Analog lines coming in. Is there a basic config guide that tells me how to treat the 4 lines...

Thanks, I'll try that (downloading now). What is the recommended version of VMPro to go with R7.0(36)? Also, do you think it's fine to leave the PRI card in? Are there any extra config steps I'll have to go through to have both a PRI and a set of Analog lines coming in? Thanks.

I have purchased the 4-port analog module (700417405, IP500 4 Port Analog CO Card (ATM4U)) and installed it on the 'VCM32' module. I am now reconfiguring the system prior to shipment to the target site. On the front of the VCM32 module (which now has the 4 port module installed), the first of...

My company has a fully functional but no longer used Avaya IP Office 500 system with 2 PRI channels and Voicemail Pro. We now wish to repurpose this to a remote office that has only 4 analog lines coming into the office and they don't want to take on the expense of a PRI right now. I know this...

When doing some 'random, unstructured testing' of the VMro system on my 4.1 IPO 406 system, I made call after call to a number that was tied (via ICR) to an AA that starts with 'thanks for calling ...'. There were no other users on the system at the time, and it was late. I would hang up before...

Thanks. So if I HAD that interim build, I presume I would see the referenced version number in the various places I was looking (I just wanted to be sure I was looking in the right place). I've asked my BP to look into getting and applying the fix. As of now, I am not aware of any 'problem'...

Call my BP to do what? My BP did the upgrade and will be back next week. I would hope that, if there is a critical update for my system, he would have known about it and applied it. Can anyone tell me how to determine the exact version information of my system? Thanks!

So once I upgrade a 5610 SW phone with the VPN firmware, can I still choose to use the phone in the office, bypassing the VPN component, as if it were a standard non-VPN VOIP phone? Currently, I'm getting 'wrong set type' on the phone when I disable the VPN piece. This phone was working on my...

Where do I find the detailed version info? I've looked at the version shown on the 'select IP Office' screen; in 'advanced->Upgrade'; and in 'Control Unit'. Everything shows the same - 4.1(9). I just checked on the Avaya site, can't find any downloads since the 4.1 GA release of December '07...

I know my IPO system is becoming resource constrained -VCM and VM channels. I've just upgraded to 4.1 and appreciate the 'Congestion Count' and 'Last Date of Congestion' feature in 'System Status'. I want to start closely monitoring this and use the info to decide what to upgrade next. Two...

I believe he meant that he downloaded and installed 4.0 just to get the one file; at least, that's what I did - installed 4.0 on a "throwaway" test machine, purely to get the one file extracted, then copied that one file over to my 'production' 4.1 system. You refer to 'trial license'. Is...

I'm going to download 4.0 now so I can get this file. Once I have that file in the working directory, I will undo the workaround presented above and re-load the phone. Does the 'wrong set type' message I'm getting make sense to anyone? And to clarify - Once upgraded to a VPN phone, will...

We tried to get a 5610SW voip phone upgraded to the VPN firmware yesterday. We ran into a missing file error on the 'x10d01a2_3.bin' file. This Tek-Tips thread http://www.tek-tips.com/viewthread.cfm?qid=1437823&page=20 discusses it in some detail. The very last post of that thread says...

I'm the original poster and would like to clarify and ask a follow on question. Thanks for all he replies. First, regarding RDP (remote desktop, terminal services, etc). The Avaya link above has the following clarification: ============= Begin Quote ============= "It should be noted that...

We have an IPO 406 in CA and another in NJ, both with a 16-port digital station expansion module, a PRI card, and a VCM card supporting about 10 users. In sept. of last year, the CA system (3.2(57)) became unstable - locking up (no response to ping, to Manager, etc) and requiring a hard power...