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Dear all, I have face a problem, I create new BVD on Ecare server and try to active new Service Access (SA) it but can not. but if I use another extension of another BVD, SA can be actived. I already create Number Series on MXONE TSW 07 too. I'm afraid I'm missing something in configuration...

Hi Doktor, I would like to join an online training course, may you help me how to get account, and address? Thanks

Dear all, I'm sorry for late reply, because I have trouble with connection to tek-tips forum. I must use network from coffee :( <CNBIP:BPOS=2-1-60; DEVICE BOARD REVISION INFORMATION DATE: 02SEP10 TIME: 11:08:39 BPOS BOARD/BRDID PRODUCT NUMBER REVISION STATUS ADD /IND...

Dear all. I'm using MXONE TSW07. Currently I have problem with SPU, after upgrading to SP5, SPU board is blink red and green. I try to call to SPU , but phone display NOT ALLOWED. I reboot SPU board, but it just work a short time. May you give me some suggestion about this? Thanks all

yes, rfpup I'm studying from Alex, hope I can do it. I hope receive good advice from you and other members Thanks a lot everybody, bagao

hi rfpup, Thanks so much for your reply. As your configuration: roddp:dest=00;EXTERNAL DESTINATION ROUTE DATA DEST DRN ROU CHO CUST ADC TRC SRT NUMACK PRE 123 101 000500010000025010000000000 0 4 0 When we want to switch the call to 2N we will call...

Hi rfpup, Maybe I ask this question is not good? but I think I just a beginner with MXONE TSW. So I'm not quite confidence . We decided choose 2N, and we just have 80 days for testing include shipping days. So I want to decrease minimum time for preparation. Would you please help me to post...

Hi, About point 2: if all phones can not get the latest file, you can check SW server is working properly or not. Disbale firewall also. I got it before. Hope it help

Thanks Rfpup, I'll try. Last time I already update TSW to SP07. hope it have H323 v7 as you said. Thanks a lot, I'll come back this topic to talk more about configuration, and quality of LCR product, I think it can our job . bagao

yes Rfpup, I'm still afraid about H323 protocol, because each manufacturer use " special H323" that couldn't connect stable with different manufacturer. So what is your using product? Connect GSM GW via ISDN is stable? I intend to use but I'm afraid about quality of product? Thanks for your...

Hi rfpup, Right now, I still don't have final decision to choose the manufacturer of GSM gateway. I'm considering about Teles, Hyper Media and 2N. Do you intend to use this solution? I think it can save a lot of money. Can we discuss more about this? Regards

Yeah, sorry for late reply. Because I have trouble with network, I just can access tek-tips in my home :(. About GSM Gateway, now it is support 2 methods, connect with MXONE via E1 trunk and IP trunk use H323. But I'm afraid about H323 protocol... As I know, each supplier use H323 protocol for...

Hi all, I intend to use LCR solution for our system. Here is diagram: When staffs call 9+ client phone number, the call will be route to PSTN. Now I want to set up new way to call, such as 7 + client number, MXONE TSW will route call to GSM gateway. PSTN => MXONE => GSM Gateway ( use E1...

Thanks for reply Hitechbuzz, I found this problem is waiting time for Analog extension set on MXONE. Cheer

HI all, Would you please help me in this case? I'm using Polycom SS2 (analog extension) connect with MXONE TSW. I try to make conference call with Polycom, but when I call second party, the first party be disconnect? WHat's exactly this problem? Do I need to configure somethings on MXONE TSW...

Thanks Daddy, But I;m using MXONE TSW, can I use analog extension connect to FXO card?

Any help :(

Hi all, I'm using MXone TSW05, now I want to connect with Avaya IP Office 500. IP Office 500 is used conference call, but I want to use an exntension of MXONE call to an extension of meeting room at IP Office 500. We didn't buy SIP license for MXONE. Can I do it? please help me Thanks for your...

Yes, Aerijot Solution is ok, i'll research more about it. But now can I do conference call with 8 points first?, I use with Polycom Sound Station 2, participant will call to office and connect to Polycom? With MXONE-TSW do I need configure anything? Thanks a lot

hi all, Anyone help me on this case? So conference call is enabled on MXONE TSW 05 by default or not? If not how can I enable it? Thanks