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Thanks...managed to come right.

Hi All, Could someone please help me with the procedure of flushing out the CDR database. I have a client who's cluster has stopped logging CDR's, a reboot of the cluster was done, but still no luck. I assume the CDR DB may be full and not appending the data. Any idea's ? Thanks, Phil

Hey Man, Well as mentioned in my post above, check out : http://www.prognosis.com/ It's a very comprehensive monitoring solution.

Hi All, Please could you assist in telling me the products you use to monitor your Cisco CallManager environments (not RTMT). Monitoring of : Environment health phone registrations Call Quality I have used Prognosis before, but it's can be rather pricey. Thanks in advance. Phil

Hi All, I have a client that has a Public Announcement system installed. We used an E/M card to interconnect the PA system to the voice gateway on site. Everything was working fine with the below config: ------------------------------------ ! voice-port 0/1/0 auto-cut-through type 2 signal...

Cool, thanks for the CTI and BAT tip :)

Hi All, I'd just like to get some other members feedback as to how you personally go about creating speed-dials accessible by all users on Cisco CallManager 5 and above cluster. I've used translation patterns and DN's before... any other simpler ways ? Thanks, Phil

It's a PRI line. Incoming from Telco is 4 digits being with '9xxx' translating to 5 digits starting with '59xxx'. Attached the config below : ! card type e1 0 0 ! isdn switch-type primary-net5 ! voice-card 0 no dspfarm dsp services dspfarm ! ! ! voice translation-rule 1 rule 1 /9.../...

Hi All, I have an issue at a client site when running in SRST mode. All phones register correctly with the SRST Router and are able to call internally and make external calls. But when I try call in from external (eg:via cellphone), instead of ringing on the IP Phone, the call connects but I...

Great thanks for all the help... not financially viable putting a CUCM at the remote site. Will just need to plug the phones in in non-busy times to do the firmware upgrades.

But then the Phones will register to the SRST router instead of the CallManager cluster and since option 150 will point to the IP of the SRST router, they won't know about the cluster ? Also, under call-manager-fallback , there is no load command to specify the firmware the phones need to...

Hi All, I have a Client with a Callmanager Cluster and a remote site running SRST. I would like the remote site phones to download their TFTP firmware updates from the local router, since the WAN is too slow, but register to the Call Manager Cluster after. I've obviously got the same phone...

Thanks will check it out. :)

Hi All, I have a client that's running a CallManager 6 Cluster. I have configured SRST at a remote site and tested it by shutting the connection to the WAN. All phones registered locally to the SRST router as expected. Once the WAN link is restored however, the phones don't re-register to the...

Cool man, thanks a lot. Will download that widget and give it a go.

Hi All, I'm trying to add additional background images to Cisco IP Communicators registering to a CallManager 7.1 Cluster. I have followed all instructions from the Cisco website, but have been unable to configure the following step : If you are manually creating the directory structure and...