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My voicemail server is a HyperV Virtual Machine. I guess some kind of unexplainable HyperV networking issue that could only be resolved by a reboot of the Hypervisor was the resolve to my month long issue. (*Insert 4 Letter Choice Words HERE*)

See Attached Monitor Log Called into the office and send the call Directly to voicemail. The call stays connected for about 5 seconds then I hang-up. No audio is transferred. https://drive.google.com/file/d/1VXOSORnmO_OTT5cNNN8GaGYce9nTMnay/view?usp=sharing

Changed the route verified the change in System Status. No change in behavior.

I enabled re-invite and uncheck allow direct media and I enabled keep alives on both LAN1 and LAN2. No Change in behavior. See config Link below. I'm going to try and get a good Monitor Log of just that call tomorrow. I have to do it after hours to isolate just that call. Attached Config in...

Also if the extension is set to DND then the Voicemail will work. It only seems to happen when the voicemail is hit after ringing the extension using the DID number directly. I get the same thing I posted earlier complain the call doesn't exist. "Received request for a call with session...

Okay new development. If I call a DID number and hit voicemail it will not work, just dead air. If I call the main line number and then have them transfer me to another extension and then hit voicemail it works. Hrmmm....

See Attached Stripped Version of my Config. I removed anything I felt might be sensitive but replaced it with something that matched. https://drive.google.com/file/d/1_AMRSRzqZv8Qq2jNgTNKmvRAYyORhOl3/view?usp=sharing

After the IP Route changes the SMTP traffic routed successfully! However still no luck on the VM Traffic. Here is the Logs from DbgViewer. First line is concerning any ideas on how to make it find the correct session? Also I was looking at the traffic in Wireshark and found that its not RTP...

Reply to teletechman I added the routes you suggested and rebooted however it doesn't appear to have took. I'm fairly sure the config was sent but the new routes never showed up in System Status, or SysMon. I reloaded manager and the route disappears from the config. I'm not sure if this is...

Reply to icet500 I had not but enabled it with a Merge as it indicated a reboot was not required. The media path option required that I enable "Re-Invite Supported" as well. It didn't seem to do anything so I reverted back. Would you recommend keeping it enabled or maybe trying it with a...

Help Meh! I'm having a problem I can't seem to figure out. This topic has come up in many other posts but none that with answers that are able to resolve my issue. When calling inbound and then hitting either a voicemail box or auto attendant I get no response, no sound at all, the call stays...