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  1. inframen1

    Active Agent IDs

    Hi all, Is there a way to run a report in Avaya CMS Supervisor v.16.3 to display "active" and "inactive" agent IDs on the switch? We are currently doing some housekeeping in our Avaya and need this information to avoid wasting resources. Thank you very much for your help inframen
  2. inframen1

    Change to Shared IP Processor Ethernet

    Thank you very much Kyle555. They we have 2 CMs and now I should be able to change the IP to the shared processor ethernet. Best
  3. inframen1

    Change to Shared IP Processor Ethernet

    Hi all, I am trying to find the command to swith the MGC from the CLAN to the Share IP Processor Ethernet on my G450 but haven't able to. Does anyone know that the command syntax should be? Any help will be appreciated Thank you, Inframen
  4. inframen1

    h.323 trunk group member assignments

    Can anyone provide me with the intructions on how to bounce a primary or seconday D-Channel? Thanks everyone
  5. inframen1

    Truncated ANIs

    Thanks for your reply ewaaijenberg. I am not sure if we have special services. I will look into this with our carrier and let you know. Any other reason why this is? Thank you.
  6. inframen1

    Truncated ANIs

    Hi, does anyone know what could be the reason why some inbound calls come in with a truncated caller ID like: 1225555 or 2255555. We have been receiving this type of caller IDs which are coming in from the same account number. However, some of the other calls from this account have a normal...

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