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Unfortunately we don't have a customer support contract so can't access the KB. I can't also change current LL server infrastructure so it seems that the only way is to try to increase the timeout value?

What is the link to LL KB and is it free ? I can see a lot of timeout entries inside opentext.ini , all set to 5000 . So should I increase all of them or just specific one ?

So I'm eventually using LAPI to fetch documents and their metadata from LiveLink Server. Everything works fine but in order to download all documents quicker I execute more instances of the same application so I'm generating more request to LiveLink Server at the same time. Up to 4 instances of...

I found this entry: "KSql::Connect('ACLLDB','','livelinkuser','*','APIEngine','API100') --> 'Could not connect.',[sec: 0 msec: 24]" in the log file and then fix the issue. Thank you for help.

Hello I try to log in to a Web Gui Console with Admin account and get the error message "LiveLink Error: Error Logging in. Couldn't connect" (I know that if it was a problem with incorrect user or password then the message would be different than that. Could you advice me how to start debugging...

Hi, I managed to export data according to your instructions but so far in small amount of nodes being exported (too many nodes cause browser to hang). I wrote some simple java program to send http get request and save response to disk as xml file and in result I get response code 200 but the...

I'm just wondering why the base64 tags don't appear in my xml output? My request is /Livelink/livelink.exe?func=ll&objId=8194&objAction=XMLExport&attributeinfo&content=base64

I have access to the development LiveLink Server, so I investigated XmlExport tool and I can get all meta-data hierarchy by sending request http://.../livelink.exe?func=ll&objId=4825&objAction=XMLExport&scope=sub&attributeinfo&content=base64 where &objId=4825 is the root element. I wonder if I...

Thanks for answer :) I meant to export all already uploaded files (documents) with describing them meta-data and also all folder hierarchy. I'm completely new to LiveLink and also without any experience with DMS data migration. I thought that XML Export tool allow to export data only between...

Hi, Is there any built-in tool in LiveLink or some other smart way of exporting all data from LiveLink environment (physical files and associated with them meta-data) to another Document Management Application? or is it only possible by using LAPI? Best Regards.