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  1. Nazule

    LCD issue

    Thanks guys, I have looked around at replacing the part and it seems possible so long as I can find my soldering iron. $14.99 for the part + shipping seems worth it to me. The worse thing that could happen is I screw up and end up having to buy a full LCD. Brett
  2. Nazule

    LCD issue

    I have a laptop with a 17" LCD monitor that is starting to "darken" in one region. The left 1/3 of the display is slightly darker than the rest of the screen, this is more noticeable if you are on plain white screens etc. My question is: Can this be fixed or am I looking at purchasing a...
  3. Nazule

    ATI issues on a DELL

    I am having some problems on a DELL inspiron 9400 series laptop running an ATI X1400 video card. The problem only occurs in games and that leads me to believe there are some conflicts between what the card wants to do and what the games want to do. The error can be slight (game crashes) to...
  4. Nazule

    How do I assign a DID to a specific port? Steps?

    Being a technician I normally believe the end user should not play at programming however if a customer wants the access and is fully aware of the problems they could cause then I have no problem helping them learn it and I have no issue sharing information with them. Most vendors make most of...
  5. Nazule

    Zone & Bandwith

    If you have 128k of bandwidth and your QOS is set to BB (best bandwidth G7.29) you should be able to run up to 9 calls. 8k + overhead = about 13k into 128k.
  6. Nazule

    call is not going to voice mail when forwarded

    I'm not sure 100% but I think you have to remove the SFA from the CLS. If I understand it correctly when the second set forwards the SFA stops it from retaining the original DN. I could be wrong here so please anyone clarify. If that is correct then when the call hits the mail it does not...
  7. Nazule

    External user cannot leave voice mail

    This on a DID or is he hitting Mermail/callpilot and entering the extension of the user?
  8. Nazule

    AUTH CODES and SCL

    We use pauses to allow access to paging services etc. It uses * for 1.5 second pause. The users get a tone back where they should enter their auth code so you might go with 9*1-xxx-xxx-xxxx**authcode. If that doesn't work I'm out of ideas.
  9. Nazule

    AUTH CODES and SCL

    If the auth codes are on the PBX change the SCL NCOS level to a level that does not require the auth codes. If they are carrier based it should simply be a matter of putting in the correct pause length and the authcode. Please confirm where the auth codes are. thanks
  10. Nazule

    SPEED CALL LIST

    Exactly, From their phone they hit SCU key and lets say it is entry 20 they press 20. The scc lets you program the numbers in the list. SCU's can only use the list not make entries.j You can also program the numbers directly in the PBX in LD 18 but I only recommend doing that on the System...
  11. Nazule

    recommendation on cordless

    In Canada Anixter provided our company with a Demo unit for 3 weeks to try it out. We liked it for its durability and range in a powerhouse environment. It also has an external antenna if you need more range, more expensive but the vibration mode really helps when you are in a noisy...
  12. Nazule

    Ip phones and IP Addresses

    For the I2002, I2004's we use full DHCP and a virtual subnet for the phones. The PC's resolve normally on their subnet. We config to auto negotiate as well and all has worked fine for both the sets and the PC's. FYI if you go with any I1140e sets and set to auto negotiate you will have to...
  13. Nazule

    2 Different CLIDs on 2 different Routs

    I could be wrong here but I think he just wants to change the outbound digit display not change the outbound call to a specific number. So route #1 Callers show as npa nxx xxxx & route #2 Callers show as npa nxx yyyy Correct me if I am wrong but the DMI would strip the digits dialed and...
  14. Nazule

    High volume of repairs for IP set 2002

    We have all second gen and have had a few of those issues as well. My co-worker is keeping tabs on it to keep our vendor in the loop.
  15. Nazule

    Bluetooth functionality on 1100 series IP Phone

    Only the 1140 has bluetooth in it. You have to have the bluetooth function patched as well. It may be standard now but we had to upgrade our firmware to make it work. 1120's are being considered for bluetooth but I have no idea when.
  16. Nazule

    Polycomm Video Conf equip tie

    There are two outputs from the PBX possible using phones1's setup either as a U interface or an S interface. Polycom FX and VSX units have an S/T interface built into them so if your Polycom and the PBX are under 500 meters or so from each other you can run the S/T card with the controller...
  17. Nazule

    SPEED CALL LIST

    You give the user a controller key and yes they can enter them. You can manage this in the PBX but that would be letting the users off far to easy =).
  18. Nazule

    Satellite phone and best practices.

    I use the system speed call for numbers like this. Set the NCOS of the speed dial list to high enough then list all of the stellite phones as entries. I did this with some special 900 number weather services that the government set up as pay per use and the users can now call them from any...
  19. Nazule

    Using ACDN to forward to external number--a small problem

    Certified, Let me restate your issue let me know if I am understanding you correctly. The 800 number in question comes into a mermail or callpilot where callers are presented with a choice to enter the extension they wish to call. These extensions normally terminate on an acd que or directly...
  20. Nazule

    Call forwarding/hunting etc

    There is a Forward on busy and it will take precedence over hunting. Example, You have key 00 as scr xxxx and key 01 as scr xxxy CLS = HTA FBA Hunt is OOOO = voicemail your LHK (last hunt key is 01) In this case when scr xxxx is busy the next call will goto scr xxxy on key 01. However if...

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