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Hi, Cabling:: cable 1 PSTN - > SBA port 1, cable 2 from SBA port 2 to CS1000. Audicodes act as a passthrough. If Audicodes is Powered Off we can place/receive PSTN calls. However, if SBA is ON, we can't place or receive calls. Get a fast busy. On Nortel side we see D channel and Loop UP are...

Hi All, We are on Rel 5.0 CS1000 and wan to upgrade the IP Phones firmware from C4A to C7M. We have couple of issues with th eUSB headsets on the C4A which prompted us to upgrade. I want to know if any of you have C7M running and if you had any issues/concerns with C7M.....Thanks everyone.

Hi All, We are planning to upgrade our 1140E and 1120E phone FW from C4A/C6J to C7M version. We are on REL 5.0. Pleas let me know if anyone had issues with the C7M firmware?.

Thanks Janaya. Sorry I was away few days. In addition I had to enable Preferred Name Match in the Serivces menu and thenit worked fine.

Hello all. We have one of our users wants Name Display when he gets call from a particular cell phone only. He got a 1140E phone. Cell phone provider is not sending the caller's Name. Is there anything that could be done on our user's CS1K profile or on the 1140E personal directory etc to...

Thanks Firebird. I will check.

Hi all, We have DTMF issue when accessing the third party vm system. We have CS1000 REL 5.0. Does anyone know, how the DTMF tones are sent on the network. Is it inband(DTMF within the RTP) or out-of-band (MGCP signalling). If out-of-band, would it be possible to debug the MGCP signalling to...

Thanks. I will give more details. In our production, the PRIs are in a MG in one locations and the VM system is in another building but connect to CS1K via a Line side T1 on a MG in the same rack. So as you said there is DSP involved. However, we have a lab system CS1K and same VM system. DTMF...

Thanks Firebirdscrambler. It has been unchecked already. May be I will check/uncheck when it is possible. Thanks for the suggestion.

Hello, Any help is greatly appreciaed. We have CS1000 REL 5.0 with a 3rd party VoiceMail system. The issue is when a fax machine leaves a message to a user, user can access the VM system but when reaching the fax messages he/she cannot delete or do anything with the message. No DTMF tones are...

Hi, Your help is appreciated. Thanks in advance. When we call 911 from a set the PSAP is getting the office address but when we call 911 from the reception phone the address is not shown at the PSAP end. IP set uses CLID 16 and reception uses CLID 15. or anywhere else to check. ERL is same for...

Thanks curtismo. yes we have the latest FW S77. And VAD disabled as when I TRAC the unit in LD 80 i can see as VAD disabled. I have captured the packets when the issue happened so may be I can check if there is kind of codec mistamatch as you have mentioned. will add a post once have more info...

Thanks DocVic. We don't get any noise...its like no RTP packets coming in or the unit went into a mute mode? But we know it is not muted by the users...it happened at locations with no projecotrs too like the lab.

Hi all, any suggestion would be greatly appreciated. We have experiencing intermitant one-way voice path issues with our 2033 Polycom units when making PSTN calls. some facts: We have a production and lab cs1000 5.0 system. Almost always the calling party(our user) can hear the called...

Hi when a PSTN call comes in user's phone rings but doesn't go into his voice mail box becuase the vm system expects his 10 digits but for him the vm system is getting only the area code and the next 3 digits not his extension..Fro everone else the VM system get the 10 digits. Any idea why...

Thanks again. Di never did FDL the DCH/MSDL(s) in LD48....All other steps except 7 we did. Also we are behind in patches..

yes we did STAT in ld 60 to make sure no LOOP or Channel issues. Also when we checked messaging CO was sendding correct digits...

Thanks Pronei. Traditional PRI but we have a mixed environment(MCS5100 and CS1K)..Also we tried disabling CD2 and same issues.

Hi All, recently we had a situation in which none of the CS 1000 sites(Surviable or otherwise) coudln't get incoming call working. We were getting Fast busy. However, outgoing calls and 4 digit dials were working fine. To fix the issue we had to hard reboot the CS 1000 box during middle of the...

Thanks for the URL...and suggestions. I think they should be Ok with a Hot Key...