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  1. abartolino

    Create Syetem Speed Dial Avaya IP Office

    That was it. Thank you
  2. abartolino

    Create Syetem Speed Dial Avaya IP Office

    I was wondering if anyone knows how to or what's the the best way to create a system speed dial. I know in Mitel systems they have a system speed dial table. I was wondering if the Avaya systems have the same. I need a spped dial number so that employees can transfer acllers to an external...
  3. abartolino

    Elevator Phone Cannot Receive Calls

    I'll check out the Viking TBB-1A and get back to you. Thanks
  4. abartolino

    Elevator Phone Cannot Receive Calls

    Well I found out that the elevator phone requires 60V for the auto answer to work. The IP Office only puts out 40V. I'm looking for a voltage converter or something like that to get this to work. If thats not an option I'll have to look into new phones or go with 1MB lines.
  5. abartolino

    Elevator Phone Cannot Receive Calls

    The cabling is good. No need for the adapter. The manufacturer is out of business so I cannot contact support.
  6. abartolino

    Elevator Phone Cannot Receive Calls

    I did test with an analog phone and I am able to make and receive calls just fine. I just can't receive a call on the elevator phone. What's a master line adapter?
  7. abartolino

    Elevator Phone Cannot Receive Calls

    I have an Avaya IP Office phone system. In our elevators we have an emergency phone used to contact our seceurity desk from the car and used to contact the car from the security desk. I am unable to call and connect to the car from the security desk. I can call from the car to the security desk...
  8. abartolino

    IP Office Create Phantom Extension

    I have a line that needs to be answer on 5 different extensions. I'll also need voicemail for this extension if not answered. Is it possible to create a phantom extension to ring these 5 phones. The users dont want to be in a hunt group they would rather have an appearance of this extension on...
  9. abartolino

    Forward Ext to Long Distance Number

    I got it now. We prompt for long distance code. I change the tgar not to give the prompt. I'm good now. Thanks for the help.
  10. abartolino

    Forward Ext to Long Distance Number

    I was able to locate and setup the phantom OK. When I dial the number from an outside line I keep getting our receptionist. I've listed the 500 config below and x out the longdistance number. DES TN 061 0 00 07 PHANTOM TYPE 500 CDEN 4D CUST 0 WRLS NO DN 8187 0 MARP AST NO IAPG...
  11. abartolino

    Forward Ext to Long Distance Number

    How do I creat a phantom ext and then have that phantom forward to a long distance number?
  12. abartolino

    Forward 2616 to an external number

    I thought I had made that change earlier but I guess I didnt. Thanks fore the help.
  13. abartolino

    Forward 2616 to an external number

    Forwarding to external numbers is working on other 2616 sets in the company
  14. abartolino

    Forward 2616 to an external number

    When I try to forward a 2616 set to an external number I get a fast busy signal. I'm able to forward to an internal number. TN 36 12 DATE PAGE DES DES 632 TN 036 0 00 12 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN 3699 TGAR 8 LDN NO NCOS 7 SGRP 0 RNPG 0 SCI 0 SSU LNRS 16 XLST CLS CTD FBD...
  15. abartolino

    Extension does not have a TN assigned

    I figured it out. Now how do I make sure that when an external caller dials this number it rings at this extension?
  16. abartolino

    Extension does not have a TN assigned

    The TN 36 15 is assigned to my extension. 3652 doesnt appear to be assigned to any TN or have a devive type.
  17. abartolino

    Extension does not have a TN assigned

    When I do a prt on and extension I get the following. I would like to create an extension similar to this one but not sure where to start. The two 2616 sets that this ext appears on pick up the line when the extension is called. REQ: prt TYPE: dnb CUST 0 DN 3652 DATE PAGE DES DN 3652...
  18. abartolino

    Silent Observe feature in PBX

    It is currently set to NO. Is that the correct setting ?
  19. abartolino

    Silent Observe feature in PBX

    That would be on LD 23?

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