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Hello All thank you for your time knowledge and expertise. (sorry in advance i don't post much, pretty much never) Persistence equals perseverance after much testing and not taking anything avaya had to say at face value I got to the solution. With no help and amazing technical ability on my...

Georgia is a peach! Atlanta Aquarium INSANE! Have you been to Missouri? just sayin I have not as i have never used ARS for much. PLEASE ELI5 me.. If you have any detail as to the ars setup that would be immensely appreciated. I have to send out the authentication 1777------- number to call...

HELP...HELP...HELP Eqp. AVAYA IPO500 V2 ESSENTIAL 9.0.7 65 EXTENSIONS ALL 1416 DIGITAL OLD PRI TO SIP I CAN CALL IN AND OUT JUST CANT GET CID OUTBOUND TO WORK AND IM ABOUT TO SHOOT MYSELF Has anyone setup CallCentric with AVAYA IPO and sucessfuly set it up so the calling extensions DID is...

Cheers I believe that in the ARS that 911 and 11 (incase they forget to press 9 to dial out 1st) is set to dial emergency by default. All that the second short code does is dial once 11 digits is reached, unlike the default which waits for a couple seconds after the last digit was entered.

Check your System Short Codes. Make sure you have one that reads 9N; Code: 9N; Feature: Dial Telephone Number: N Line Group: 9 Locale: Can be left Blank Force Account Code: Leave Unchecked Add a New Code Code: 9XXXXXXXXXXX(11 Capital X's) Feature: Dial Telephone Number: N Line Group...

I may have bitten off more than I can chew and need some assistance. I have a client running IPO Essential 9.0.0.0 Build 982 with 9650c's. He is also using Goldmine Premium Edition 9.2.1.92 Im looking for a solution to allow the customer to have the Goldmine screen pop or open the client's...