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Hi all, Currently we have an IA770 running on an S8300 with CM 5.2. We have OUtlook set up as a POP3 client which checks the voicemail box and pulls the message into the users in-box. This is working as designed. When the message is checked the status is changed from NEW to OLD so the the MWI...

The telco is not incolved. You can do a list trace TAC and see what it tells you. That's usually a good place to start. Also check the port numbers on the signalling group for on both sides.

I think you will need E-CAS or some other call accounting software.

Can anyone shed some light on the meaning of the restart causes in CM? I am looking for some details on the meanings of craft request vs. initialized vs. internal-request etc. I have a system where several reset 4's where done recently but unfortunantly the correct syslog was not turned on...

I have a G350 at a branch office what has no local trunks. It is controlled by an S8510 at the main office. The branch is in a different are code than the main. Right now we have it so that local calls work just fine from this branch, but when long distance calls are made, the recording from...

Did you set the sync source? If there is a DS1 in the G700, that should be set as the sync source. Use the commands set sync ? to see the command syntax. I don;t know how to do it via the web, I prefer to telnet into it. If the sync source is not set properly, you will get dropped calls and...

I don't use the IW. For me it's easy enough to do it from the comamd line. The G350 only has 1 IP. They are much simpler than the G700. Make sure and use the set port command to set it to 100/full and don't forget to do a copy run start to save it when you're done.

Thanks. I did finally get the data import to work, but it took an upgrade of the software and some manual data manipulation. The documentation is more wrong than right. Even if you export from ASA, the data is all in the wrong order. In any event, I can only import 3 fields. I can use any 3...

I am working on a new install of OSPC which is the replacement for IP Soft Console. I have it mostly working, but am trying to import the phone book from a file and am having trouple. If anyone has done this and would be good enough to send me an example of the .csv and ctrl.txt files it would...

I take that this is a new LSP. Make sure they are licensed to have LSP. Also, check the versions and patches on the LSP. The version must me the same or higher than the main server.