This is the vague paragraph you need to check about:
NOTE: An IP Office 8.0 system with Essential Edition functioning but not enabled with
the required Essential Edition license key will have all telephony functionality
disabled after the 9.1 upgrade. It is important to verify the license...
You need to check your version of 8.0
I am currently on a site trying to rectify not having the essential edition license
I was on 8.0(42) went to 9.0.10 and then to 9.1.6 and a virtual essential edition wasn't created :(
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