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Hi All, I get Nortel 1000M and try to connect through H.323 trunks to Cisco Gateway, The call is estableshed ober Codec G.711 but when i put it on hold it doesn't function even even i return back from the hold i get on e call way path, Did any one experience before problems with Connectivity...

Hi all, Is anti-tromboning feature works between different PBX vendors in case of DPNSS signaling or it is proporatory feature (MCDN) for Nortel? Thanks, ARouby

Dears, Am wondering if anyone tried to configure anti-tromboning tie link using DPNSS protocol? and what is the needed configuration? Regards,

Dears, Please advice as sometimes when i try to make outbound calls , call is rejected and Message with "Cause #31: Normal unspecified" is returned by PBX DCH. Can anyone clarify this message meaning? Thanks,

Dears, Please advice with a way to disconnect a call if not answer after x secs serving from PBX. Regards,

Dears, Please advcie as after upgrading the OPT.11C PBX from release 25.25 to Succession 4.5W... Overlay 30 is always running on the background although it isn't found in the background routine in PBX configuration, and updated with latest patches. Regards,

Thanks for yours reply, But the above configuration will Push the CLID entry on all routes.. Is there a way to push a specific CLID depending on the outgoing route "The CLID depends on the route not on the set"?

Dears, Can anyone advice with the needed configuration to change the originating CLID in each of the below cases: 1. To suppress the 1st two digits of the agents' seats DN. 2. To change the CLID of the outgoing calls on a specific route. Am using Euro-ISDN as the signalling protocol over...

Please can anyone send to me the needed configuration for QSIG link (Loop/DCH/Route)eliminating the tromboning?

Dears, I have call centre CTI enviroment controlled by Genesys with Nortel 81C, what i found that some CDNs sometimes go to the DFDN and cannot be controlled by Genesys,even if we tried to remove them from Genesys it stills the same, We have to remove them from the switch and add them again to...

Thanks alot i will try it.

Am asking if anyone knows what is the appropiate signaling protocaol to link a Nortel 81C with Rockwell PBX eliminating tromboning in case of transfer back calls from one PBX to another? Thanks

The Error is { The Program["c:\program files\Nortel Networks\symposiumCall center Server\Client\en\bin\nicrptom.exe"Reports Reports : C:\Program Files\nortel Networks\symposium Call center Server\SMI Workbech : OCTSYMB1 :11673 ]Would you like to save a dump file? } for your second question i...

Dears, In my enviroment i have SCCS 5.0 and Crystal reports 9.0.. When I tried to run the reports after importing to the symposium client it always displays an error msg.... Can any one help on that?