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A SRG 200 is registered to cs1000 and was was working well . carrier changed to sip . Now the incoming calls to SRG is working whereas the outgoing dont work. everything is good on the cs1000. can someone please advise? Is there any config changes that needs to be done on SRG because of the...

We are using broadcastiing to broad cast annoucements and others. can we program 1110 key 0 as hot key? since it is a single line phone.Do anybody use it that way? I think they are generally used in lobby and conference rooms. Please advise .

This is still not working for me either.

I will try this. Thanks for your response on this.

If you dont mind let me go over this again. i had 2 mp3 files each 32 sec and 31 sec. I used a program to convert to .wav 8khz,16bit and mono. then i have the tone and music set to wav under the name have 2 spanish and source WAV:holdmusic2.wav and then 3 english and source...

the setting is wave. i had the files converted again to required 8khz and changed file name and still doesn't work. Thought would be 1/2 hour work and is taking almost 2 days :(

are you saying that on the embeded file management -files-i hjust need to have holdmusic.wav? I am sorry i dont think i followed this.

Hello!!!! would appreciate your advise. we had received 2 mp3 files and had converted to wav as per the required 8khz 16bit ,mono. then i renamed the files to holdmusic2.wav and holdmusic3.wav also entered those files in the tone and music. copied to to primary folder -files i also rebooted...

yes ip phone registered to cs1k

yes ip phone registered to cs1k

Hi, I have a BCm 50 rls 1.0.And also SRG 200 3.6 registered to cs1000. I am able to call from BCm 50 to SRG but getting dead air.The SRG side is unable to hear. Any help will be appreciated. Regard

Hi, I have a BCm 50 rls 1.0.And also SRG 200 3.6 registered to cs1000. I am able to call from BCm 50 to SRG but getting dead air.The SRG side is unable to hear. Any help will be appreciated. Regards.

this is a Scr key appears on 20 phones with cls poa. some times it works correctly but sometimes get dead air.

Dn appears as scr on multiple phones. and sometimes user when picking up gets dead air. all extenions have cls POA its not consistent. Any suggestions

thats how it works.the issue is not consistent.

can you please advise?

There is a MCR keys on 15 extensions and when one person makes a conference call.The other users can user the MCR key and listen to the conference. some times there is dead air if some users pick up. can anyone advise? Cls has POA,FTTU/FTTC.

I am sorry this is 13 digit.

If is a 16 digit authorization codes and if make a mistake it gives warning tone then allows to reenter the number. Where do we set this?