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Running 8.1.73 now. Upgraded thru the 8.1's to no avail.

Yes, that's why I'm hoping Avaya comes back with a fix... As far as a circuit issue, they are connected via a fiber MPLS and it happens with internal conversations as well as external. It's all over the place. The "recording all calls" is the key. Gotta be firmware.

Correct. I have replaced the 500V2's, Combo cards, VCM module's, PRI card's, and phone 8's.

Yeah my thoughts too. But I have replaced the CU's and same result. It's one of those things that happens 3-5 times a week and I can't turn off recording that long per the customer. Thanks for the info.

Thanks. Hopefully the traces show them something. It is happening on POTS, PRI, VoIP. Doesn't matter facility type, so I am guessing since the client records all calls it's pointing to the conf chip. That was my first thought and I changed out CU's and cards (in case). Upgraded 3 versions and...

racom, I have the same thing going on as well. 3 sites SCN, plenty of VM and NW channels licensed. The ONLY thing I can attribute is the Chronicall/Recording. I have spoke to them and they don't have an answer. I have even changed out hardware. Trying to escalate now with Avaya. You find an...

Good info everyone. I have an IPO 6.0.18 with CCR and 9620 phones doing the same thing. Reboot at agent login (they move to different phones) and/or may reboot during use. It's been a real nightmare. Also, if the display goes to the One-x screen, it freezes there.

Actually you could hang meat in the room. And the system and all expansions are properly grounded and behind clean power. Keep throwing the questions to me, I am stumped. Thanks!

I will ask the "IT" group. Thanks.

I have been fighting VMPro, Monitor, Call status losing connectivity for a few weeks. I have had Tier III in it and it all seems to point to the network. The wierd thing is that I can still connect to the internet and LAN from the server, but for about ten minutes, several times a day, all the...