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  • Users: wboba
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  1. wboba

    6x16 Nortel CID

    I have one very old 6x16 phone system. It does not show CallerID on incoming calls and I can't find any settings for it in "Config". I am wondering, does it support CID at all ? And if yes, where do I configure it ? Software version shows "30DBG04" W.
  2. wboba

    Incoming calls to DID are not going to voicemail.

    I only have NAM, not CallPilot. And no, the 4th call never rings anywhere. It goes directly to PRIME if it is different from EXT#, or gets lost with BUSY signal if PRIME set to EXT#. Even if I set prime to VM -- it gets lost.
  3. wboba

    Incoming calls to DID are not going to voicemail.

    It did not work either... The 4th call still gets lost...
  4. wboba

    Incoming calls to DID are not going to voicemail.

    Thanks, Dasheen, but it still goes to busy. There are two options only: "busy signal" and "to prime". Even if I set prime number to voicemail (2251 in my case), it is not going there anyway. It gives busy signal.
  5. wboba

    Incoming calls to DID are not going to voicemail.

    But still I do not understand, why is the "overflow" call goes to busy. I would understand, if it went to GD mailbox. As a temporary fix, I had to set prime to receptionist. In this case that extra call will be handled manually...
  6. wboba

    Incoming calls to DID are not going to voicemail.

    Yes. DID number matches DN. Example: Target Line 200; received digits 2221 Ext# 2221; Line assigned: 200; Appearance 3 But if it does not know which mailbox, why it does not go to "general" ?
  7. wboba

    Incoming calls to DID are not going to voicemail.

    And I forgot to add. If one of the first three calls is not answered, that does go to voicemail properly.
  8. wboba

    Incoming calls to DID are not going to voicemail.

    Ok, let me give more details. Target line: type:public received number: XXXX If busy: to prime Prime set: (same as above) Set: intercom keys:4 line appearance type:ring only appearances:3 fwd no answer: (VM ext#) Fwd on busy: none With this setup all 3 calls to target line are going to that...
  9. wboba

    Incoming calls to DID are not going to voicemail.

    In this case even the second call will go to voicemail, there will be no "call waiting" on that ext#.
  10. wboba

    Incoming calls to DID are not going to voicemail.

    I have MICS-XC 7.1 with PRI here. I have few DID's programmed and assigned to ext# (Ring only/Appear 2 times/2 Intercom keys). When that ext# already has 2 calls active, the third call is not being transfered to VM. Caller gets assigned amount of rings, and then call is being dropped with BUSY...

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