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  1. mynnattor

    ip trunking/telleworker/mbg

    is there a way to duplicate the teleworker feature on a 3300 without the teleworker? the situation is that my mbg died, but i have remote phones, so i need to duplicate its features. i tried putting the phones on the same network as my 3300, but i get no audio, it is like the tcp traffic is...
  2. mynnattor

    call center setup

    hi, i need to set up a call center with one pilot number or extension that rings on many users phones, and is picked up by whomever is available. i also need the to be a call queue so if i have 5 people in the group and there are 10 callers, the extra 5 will be put on hold and hear a message...
  3. mynnattor

    Music on hold Issue 3300 MXE

    thanks, got it working, had to reupload in audio source zero, initially wanted to use 2 but could not get system to point to 2, thanks
  4. mynnattor

    Music on hold Issue 3300 MXE

    i tried again with a-law instead if u-law and it took it but i still do not have MOH working, the system option is turned for MOH is turned on and the system access point for MOH is set to embedded
  5. mynnattor

    Music on hold Issue 3300 MXE

    the documentation says wav file 8khz, 8 bit, mono so i used a sound file converter to change my audio file to the correct format
  6. mynnattor

    Music on hold Issue 3300 MXE

    i have a Mitel 300 MXE III extended and i am trying to upload a .wav file to use for internal music on hold, but for some reason i keep getting an error that the fikre is in the wrong format. i have recreated the file and have tied changed the system options for MOH, still the same error.
  7. mynnattor

    block calls with no caller ID on SX-200 MX

    I have an SX-200 MX controller, i have been looking through the system and can't figure out how to block calls that come in over our pri without caller ID, can it be done?

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