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I went back in a looked and I figured out that we are using ACD in the 5000 range. The revert dn for the boss was 5029. I removed that and all forwarding by pressing 0 has been stopped. I was wondering if there is anything in the ACD where you can change the number key from 0 to something else...

I went back and reviewed the mer mail and found that we have ACDN being used to revert. 1. How do I review ACDN options? 2. I know I can remove the revert dn from the mer mail and eliminate this from being a problem, but 3. Is there a setting that I can change to make this function not work...

I have looked at the meridian mail but nothing is like that in the revert dn section. She has two other extensions listed but neither correspond with the site president. I am going back and checking again right now. thanks Network Administrator and PBX Administrator (Newbie) Blanton Triumph...

More detail of scenario --- Secretary and president both have 2616 sets. Network Administrator and PBX Administrator (Newbie) Blanton Triumph Group

I have a request from the site president and I need clarification on where the option is located so I can make changes to it. The president's secretary receives a call from outside line while away from her desk, message service picks up, the caller has learned that if they press 0 they are...

Yeah, I know that you can't upgrade the pbx, they are looking at keeping the pbx for all shop users and installing a CCM for about 25 exec. and admin users in the front office. Then implement more over the years. But as I said that was 1 meeting 6 months ago and nothing else has been said...

Thanks for the information Nessman. A: I agree this forum isn't a substitute but I can get the information in layman's terms and understand it better. B: I have pleaded, prodded, yelled and written analysis on loss of the phone system; however, the management will not incorporate VOIP in the...

Nessman: A. I'm not in over my head as it was fixed a week ago but the suggestions being made weren't exactly clear due to my questions asked. Too many questions in original thread and not detailed enough to elaborate what I was looking to accomplish. B. I work for a company that will not...

Okay, That solution worked and I learned something new in the process. Also, Can anyone clarify if there is a such thing as a digital cordless set for Meridian 51C version 1711 rel 21? Thanks again for all the help Network Administrator and PBX Administrator (Newbie) Blanton Triumph Group

Okay, I was able to create the TN's with the same DN. I got it working at my pbx so now I am patching the pair from TN to 110 block over to the bldg and will be testing the setup soon. This is the solution I have been looking for but I didn't have the knowledge yet to complete it. Thanks...

GWEBSTER, The user would be fine with only one call at a time being he is the only user of that phone. I do realize it ties up two DN's for 1 phone user but that is fine as I have many leftover at this point. But I also like your solution with the CLS MCRA. I am going to configure that and test...

I am a network administrator and understand cabling, pairs and what you are telling me to do. I have configured the analog on the analog TN's on a analog card. However, I am trying to do this with the same DN on both the analog and digital set. Your solution gives me two lines and two DN's. I...

Would this be a solution? I create the TN 4 1 1 1 for the analog 500 phone DN 4502. I then create TN 4 1 1 2 for the digital 2616 phone DN 4503. I then apply key 01 scr 4502 on the 2616. I will have 2 pair on the same cable that I can utilize at the pbx to the bldg then break out the cable at...

I am still unable to complete my task. Johnthephoneguy, I must not be understanding how to complete your suggestions. I am working on a 51C version 1711. I set the user up with a 2616 and his current DN4502 and everything works properly on that particular cable. I now attempt to configure an...

Okay, I follow your logic and it's rather simple in my mind. Also, I understand the TN's and differences in analog and digital ones but I know the experts out here in this forum know all kinds of tricks and techniques to accomplish something. However I don't believe we have a full solution...

I am a novice pbx administrator that is looking for a solution to a user problem. The user is situated in a bldg that has no other cables left to use and running new cables would take some time. I just upgraded the line to a digital 2616 from the analog 8314. Without my knowledge, the user has a...

Could you please elaborate on what mntce is and how to get to it. Also, Do you know of any manuals that can guide me on checking DN accounts and deleting messages or data from the Dn account. Also, How to delete old stuff from the disk. Thanks Network Administrator and PBX Administrator...

Thanks, That worked perfectly and I used the first one. Those commands are in my smartbook now. Do you have any input on those two messages I received or what they mean. Thanks for the help with this. Network Administrator and PBX Administrator (Newbie) Blanton Triumph Group

Please help me by providing commands or instructions to reboot the Meridian mail physically and logically. I have a meridian 1 option 51C. Also, if there is a way to check, delete, alter voicemail setting within the PBX to help me with my issues. Thanks Network Administrator and PBX...

Please help, I am unable to do anything in my Meridian Mail. My normal keyboard functions are not working anymore and my crt display continues to display the following errors: INF 2232 ADMIN 06/19/2014 10:21:24 VM:1 DES: VM: Non-user forwarded to VM,E 7B384F:B5B55FB4] ** 1103 ADMIN...