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I CREATED THE RDB ROUTE OF 36 AND WHEN I GO TO LOAD 14 TO CREATE THE PAGING TRUNK IT'S SCHWATRZ ME UNDER RTMB WHEN I PUT 36 THERE. IT SAYS WRONG NUMBER INPUT FIELD. ANY HELP. THANKS

THE BILLING DEP'T MOVED TO ANOTHER LOCATION WHICH HAS AN NORTEL OPTION 61C. I NEED TO CREATE THE MAIN BILLING NUMBER 55555 POINT TO THE NEW NUMBER AT THE NEW LOCATION. THE 55555 IS HUNT NUMBER WHICH USE TO ROLL ON EVERY PHONE AT THE BILLING DEP'T. DO I HAVE TO TAKE IT OUT AS A HUNT GROUP...

I HAVE KEY 00 SCR 29643 KEY 01 SCN 29878 KEY 02 XMWK 45775 29878 WHEN I LEAVE A MESSAGE THE RED LIGHT APPEARS AND WHEN I DELETE THE MESSAGE IT IS STILL THEIR. I HAVE TO UNPLUG THE PHONE.

I HAVE ADDED XMWK ON ANOTHER PHONE. EVERYTHING WORKS OK BUT THE RED LIGHT COMES ON AND STAYS ON AFTER DELETING THE MESSAGE. I CHECKED THE MAIN PHONES IT'S FORWARD TO THE PHONE THAT I PUT THE XMWK ON. IS THAT THE PROBLEM. THE PHONES ARE IN TWO DIFFERENT LOCATIONS.

WE HAVE THE CS-1000 WIRELESS PHONES OFF THE NORTEL 81 C PBX. I HAD TO RESET THE CARD IN THE PBX. WE WERE GETTING WHERE YOU CAN PLACE THE CALL BUT NEITHER PERSON COULD HEAR EACH OTHER. CARD GOING BAD OR SOMETHING ELSE. THANKS

IS THEIR A WAY TO BYPASS THE DISABLED CONFERENCE CARD SO I CAN USE THE LOOP AND MAKE SURE EVERYONE CAN TRANSFER AND HAVE MUSIC ON HOLD WITH OUT GETTING A WHOLE NEW NETWORK CABINET?

WE HAVE AN OPTION 81C, I NEED TO ADD A DUAL PRI CARD, BUT THERE IS NO AVAILABLE LOOP LEFT. I DISABLED THE CONFERENCE CARD TO USE THE LOOP. I'VE NOTICE SOME CALLERS ARE PUT ON HOLD AND DON'T GET MOH. ANY SUGGESTIONS? THANKS

WE 'VE NOTICED ALOT OF PHONES WITH JUST TIME AND DATE. WE HAVE TO ENABLE THE TN. IS IT A BAD TN? THANKS

I'M WIRING A T-1 CONNECTION ON A RJ-38 JACK AND NOTICED THE NUMBERING AND COLOR CODE IS FLIPPED COMPARED TO AN RJ 45 JACK. DO I STILL WIRE IT THE SAME?

THE 5 DIGIT DN IS ACD NUMBER WITH 22 AGENTS. THE INFINITY SERVER SEES THE ID AND POPS UP WHAT ACCOUNT IT SHOULD BE. ALL "0" ARE OFF ALL CONSOLES AND ALL CONSOLES ARE IN NITE AND FORWARDED TO THE 5 DIGIT DN. THIS ALLOWS 22 CALLS TO PAA THRU THE CALL CENTER.

WHAT LOAD DO YOU USE TO CREATE A NEW D-CHANNEL? THANKS

WHAT LOAD CAN YOU PRT D-CHANNEL?

WE ARE UPGRADING OUR CALL CENTER EQUIPMENT OFF A NORTEL OPTION 81C. ALL CALLS ARE POINTED TO A 5 DIGIT DN WHICH IS POINTED INTO THE CALL CENTER EQUIPMENT. INSTEAD OF TAKING CALLS ON DIGITAL VPC PORTS. WE ARE INSTALLING A T-1 LINE FROM THE PBX TO THE INFINITY SERVER TO TAKE CALLS. I HAVE A...

I TRIED TI INSTALL A GN NETCOM WIRELESS HEADSET TO A NORSTAR PHONE. I CAN HEAR THEM QUITE WELL, BUT I SOUND LIKE I'M IN A WELL. THEY CAN HARDLY HEAR ME. ANY SUGGESTIONS ON ANY WIRELESS HEADSETS THAT WILL WORK WITH THE NORSTAR. THE REGULAR HEADSETS WITH THE CORD WORKS GREAT. THEY WANT A...

I HAVE SFA OFF ON BOTH PHONES. WHEN SHE FORWARDS KEY 0 TO ANOTHER PHONE. IT STILL REVERTS TO THE ORIGINAL MAIL BOX. IS THEIR SOMETHING IN CLS?

CERTAIN DEPARTMENT FORWARDS THEIR PHONES TO ANOTHER PHONE IN ANOTHER AREA. AFTER 4 RINGS IT RETURNS TO THE ORIGINAL VOICE MAIL BOX. I WANT IT TO GO THE SECOND PHONE VOICE MAIL. WE HAVE AN OPTION 81C. I TRIED SFA, DOESN'T WORK THANKS

I'M INSTALLING A 6X16 FOR A PANASONIC. THEY ARE USING A DOOR INTERCOM AT THE FRONT DOOR. CAN I USE THE EXISTING DOOR INTERCOM AND PUNCH IT AS A REGULAR STATION? THANKS

I KEEP HEARING THAT THE NORSTAR 6X16 HAS POWER PROBLEMS. WILL A UPS HELP. THANKS

I'M INSTALLING A 6X16 NORSTAR AND THE CUSTOMER WANTS A PORTABLE PHONE. CAN I USE A ATA TO HOOK UP THE PORTABLE PHONE?

WHERE DO YOU CONNECT THE DOOR INTERCOM WIRING? THANKS