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  1. AOSupport

    Migration from CallPilot to Cisco Unity

    Hi, My company is looking to step away from Callpilot and go to Cisco Unity. Is there a utility out there that can migrate all messages and recordings to from Callpilot to unity ? Thanks,
  2. AOSupport

    Remove ARRN from SPN

    awesome, thank you very much
  3. AOSupport

    Remove ARRN from SPN

    Hi, I'm playing around with an SPN and I added 4 ARRN's that I need to remove. How can i do this ? Thank you
  4. AOSupport

    Aspect ACD TIE to Nortel Meridian Opt 11

    Hi, I was recently given the task to install a Aspect ACD system to our PBX. The challeng that I face is the connection between the PBX and the Aspect ACD box. Does anyone know how to do this ?
  5. AOSupport

    Aspect CallCenter ACD Spares - UK

    Hi, I know this is off topic, but I'm actually trying to install one these units. What type of cable did you use to connect the PBX to the Aspect Box
  6. AOSupport

    Remote Text Notification Body Message

    Hi, Is there a way you can modify the message in the Remote Text Notification. For ex. Currently when I receive a RTN, the message says. You have a voice message from an unknown caller that called from 1917xxxxxxx. I would like to add something to this message. Is this possible ? Thank you,
  7. AOSupport

    Importing Auth Codes

    BK, thanks for the internest. I managed to get the work done with the help of firebird. But i will keep your e-mail address and project like this do come up from time to time. Thanks again,
  8. AOSupport

    Firebird Script Help http://www.tek-tips.com/faqs.cfm?fid=7254

    Just wanted to thank you for your help. The script worked great. We removed about 12,000 auth codes and it only took about 2 1/2 hours. Then imported the new format from the CSV file which was about 3000 and only took about 30min. thank you so much again for all your help.
  9. AOSupport

    Firebird Script Help http://www.tek-tips.com/faqs.cfm?fid=7254

    awesome, works so much better now. IT even went faster this time and I didn't even change the baud rate yet. Thanks so much
  10. AOSupport

    Firebird Script Help http://www.tek-tips.com/faqs.cfm?fid=7254

    sounds good, Two other question. 1. When you change the AUB from, 10 - 14 digits. Will all the 10 digit codes still be on the system or will they be gone ? 2. Is there a global change that can be made to disable phone users from getting prompt for auth codes regardless of their NCOS. Thanks...
  11. AOSupport

    Firebird Script Help http://www.tek-tips.com/faqs.cfm?fid=7254

    the LAPW account work, didn't get prompt for the SPWD. So that is awesome. I'm gonna change the baud rate this morning to see if that speeds it up. Its looking good so far, thanks
  12. AOSupport

    Firebird Script Help http://www.tek-tips.com/faqs.cfm?fid=7254

    thanks for sticking with, I'll test it out some more. thanks again
  13. AOSupport

    Firebird Script Help http://www.tek-tips.com/faqs.cfm?fid=7254

    I'm referring to the local connection. i have a pc that is plugged into the TTY port 00 and its set to 1200 baud. Is that normal
  14. AOSupport

    Firebird Script Help http://www.tek-tips.com/faqs.cfm?fid=7254

    I just checked my procom settings, is it normal to connect at 1200 baud rate. Maybe this is my problem. When I tried to change it to another speed it doesn't connect. Do you have to change to the TTY speed on the switch
  15. AOSupport

    Firebird Script Help http://www.tek-tips.com/faqs.cfm?fid=7254

    I copied your VKEY.INC that you provided to me earlier today. Here is the source file I'm using. ; Enter Change or Out AUB AUT in LD 88 20th June 2006 ; NOTE! ; This program will only work with a WINDOWS version of Procomm Plus. ; The " ; " denotes that...
  16. AOSupport

    Firebird Script Help http://www.tek-tips.com/faqs.cfm?fid=7254

    I don't know, your guess is as good as mine. Procomm, is version 4.8 and also have version 25.15. I guess the only difference I can see is that I have 10 digit codes and expanding them to 14 digits. Is a possiblity for a delay ? Is there anything within procomm that would delay it
  17. AOSupport

    Firebird Script Help http://www.tek-tips.com/faqs.cfm?fid=7254

    here you go, I acutally some how got it wait for SPWD and I can enter the 0000 there and it seems to work. The only issue I have now is that is takes long time to import the codes. I Imported 6 codes and it took about 3 minutes. I have unload about 3000 over the weekend. That's going to take...
  18. AOSupport

    Firebird Script Help http://www.tek-tips.com/faqs.cfm?fid=7254

    Just tried adjusting the pause to 8 and pace I change to 200 and 300. Same results. Thanks,
  19. AOSupport

    Firebird Script Help http://www.tek-tips.com/faqs.cfm?fid=7254

    I have verified it, password is 0000, Thanks

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