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Reseat MGC card and watch it boot. When "DSP are waiting for mgcdb.xml file" appears type <CTRL> OAM AT > type mgcsetup and re-enter IP info. When it asks to reboot say yes and it should sync up and register.

Have you tried clearing the MGC cards and then re-entering the IP information. Clear the IP, boot the card and then re-enter the IP info.

Should be just a software change. Just curious you said thes 2 trunks are your main lines, are they answered by a person or by a mail system?

Can this MGC card co-exist with the MGC DW60? Thanks

I believe it's up to 7 digits with DNXP Package 150. If not only 4.

RSM modules are notoriously fickle. Does the MM answer when you dial mail #? I would replace RSM breakout as they go bad often.

You don't need to put it into maintanance. Just make sure Core with Cni to be replaced is inactive. Dis Cni...Enl Cni

Thanks gb. The set never shows a program prompt, it goes right to the DHCP/VLAN ID.

I have 4621SW IP sets that when plugged in boot to this: DHCP: 21 seconds,22,23,etc. VLAN ID-855 Is there a way to defualt these sets or boot interrupt so they can be used? Thanks

Sorry for so many questions I have a learning disability and I'm trying to understand this system but I have not worked on this before. Just looking for help.

The IP Office assigns extensions through DHCP. Is there a field somewhere that I can utilize to make sure the IP Office only assigns extensions that begin with 6? Basically can I assign an IP extension range to be used.

I want to find out if there is somehwere I can go to set up a specific range to be assigned. I do not know where to go to set this up.

If I knew I wouldn't be posting the question clown. I'm not an Avaya guy (Nortel,Cisco) so hopefully someone else will be more helpful.

Is there a way to view what extension range is being assigned by our IP400 to our IP sets? I would like to limit the range to 4 digit extensions that begin with 6, is this possible?

You need to reprogram your MGC card. Control OAM

Is there a way to retrieve the serial number off of a 2410 set running on a G650? Thanks

Is there a way to rerieve the serial number off of a 2410 set plugged into a IP406? Thanks

I have 2 G650 cabs. The 2312 IPSI board in cab 2(A02)has a red light that remains lit constantly. It is the ETR light below the display. There is no dial tone in cab 2. Cab 1 seems to be working fine. I have swapped out IPSI's with the same results. Any ideas?

Thanks guys. Where would I find the password. Is it system or set based?

Cannot get a 5610 set to work on our IP Office. The display reads; 1007: NoUser B 1503 If I hit numbers on the keypad it says incompatible disk. Is DHCP automatically turned on in IP Office?