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  1. kenthoma

    Calls forward no answer from CS1K 2nd line to Unity connection receive the main system greeting

    You were correct whykap. Issue resolved by changing Key 0 MCR 2616 0 and Key 1 MCR 2616 in CS1K. Also added IRA OLA & NIA hoping it would make answering/making calls more efficient. The not working after upgrading CUCM & CUC told to me by onsite tech seemed to be a lazy response. I noticed in...
  2. kenthoma

    calls that FNA from 2nd line of 2616 to Unity connection end up at main Unity connection greeting

    Issue resolved by changing Key 0 MCR 2616 0 and Key 1 MCR 2616. Also added IRA OLA & NIA hoping it would make answering/making calls more efficient. The not working after upgrading CUCM & CUC told to me by onsite tech seemed to be a lazy response. I noticed in the TNB above that key features...
  3. kenthoma

    calls that FNA from 2nd line of 2616 to Unity connection end up at main Unity connection greeting

    One other note to add is that the CSK1 tech said that this used to work prior to Unity connection upgrade to Rls.11.5 from 10.5
  4. kenthoma

    calls that FNA from 2nd line of 2616 to Unity connection end up at main Unity connection greeting

    6599 is CDP to T-1 (Router) I need to identify what device the T-1 is connected too.
  5. kenthoma

    calls that FNA from 2nd line of 2616 to Unity connection end up at main Unity connection greeting

    DES CISCO TN 060 0 11 12 TYPE 2616 CDEN 8D CTYP XDLC CUST 0 AOM 0 MRT ERL 0 FDN TGAR 1 LDN NO NCOS 6 SGRP 0 RNPG 0 SCI 0 SSU XLST CLS CTD FBD WTA LPR MTD FND HTA ADD HFD MWA LMPN RMMD AAD IMD XHD IRD NID OLD VCE DRG1 POD SLKD CCSD TENA SWD LND CNDA CFTD...
  6. kenthoma

    calls that FNA from 2nd line of 2616 to Unity connection end up at main Unity connection greeting

    The integration 2616's have CLS: HFD, ADD, CNDA, HTA, MWA KEY 0 SCR XXXX KEY 13 MIK KEY 14 MCK KEY 15 TRN I have no access to the CS-1000 and rely on the vendor that manages it for TNB or programming changes. I do have access to the PIMG (used only for MWI) and the Unity connection Rls. 11.5...
  7. kenthoma

    Calls forward no answer from CS1K 2nd line to Unity connection receive the main system greeting

    Calls forward no answer from CS1K 2nd line to Unity connection receive the main system greeting instead of the voicemail greeting of the users vmail? Is there a way that this call from the roll over line can be routed to the correct destination. The calls have the same caller ID as if they are...
  8. kenthoma

    calls that FNA from 2nd line of 2616 to Unity connection end up at main Unity connection greeting

    Adding TNB NACT REQ: prt TYPE: tnb TN 20 0 5 111 SCH0000 TN 20 0 5 11 DATE PAGE DES DES 000 TN 020 0 05 11 TYPE 2616 CDEN 8D CTYP XDLC CUST 0 AOM 0 MRT ERL 0 FDN 6599 TGAR 1 LDN NO NCOS 6 SGRP 0 RNPG 0 SCI 0 SSU LNRS 16 XLST CLS CTD FBD WTA LPR MTD FNA HTA ADD HFA MWA LMPN...
  9. kenthoma

    calls that FNA from 2nd line of 2616 to Unity connection end up at main Unity connection greeting

    Calls that FNA from 2nd line of 2616 to Unity connection end up at main Unity connection greeting instead of called number voicemail. Programming in CS-1000 is standard hunt 000 and LHK 1 to Unity system Number. A trace shows the key 0 number as the calling number when connecting to Unity?
  10. kenthoma

    installing AMIS on a Mer Mail 13

    Not finding out specific steps or installation notes. Thanks for any help

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