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I am trying to program a ext # on the DSS 121. II can get in to the system with programming laptop but I cannot figure out how to get a ext # on the DSS to show up. Any help out there?

I have a ACS 5.0v. Customer wants to have calls to go into AA and be able to have the caller to transfer back out to another office. What do ya think?

I'm setting up a CICS 4.1 to a Flash 2.0, The Flash has no AA or CCR,I need to use AA in the CICS. What are the F codes to set the CICS up?

Where is a good place to get certified on the Avaya IP Office?

With the system off the cables are the cables pair for pair?

waited 1 hour, still flashing, any suggestions?

Well I am back here with a 2.0 and I followed the F** and unpluged the system. Inserted the 2.0 with the 7.1 card. Phones still flash. I have waited 30 min. Anybody have any suggestions?

What I found out is the module in the MICS is a 1.0 . I need a 2.0 module in order for the 7.1 upgrade to work.

Waited 45 min , phones just a flashing. I replaced the 4.1 and reprogrammed the system and phones. Will try again another day. Good night.

I was told that I could upgrade the MICS from 4.1 to 7.1 by powering down the MICS,Powering it up and doing a f**startup , goingand going to applying templete and unplug system,then inserting 7.1 SW and powering back up. It didn't work. Any suggestions?

Thanks to everyone for info, going to upgrade system.

Yes. The ver on this system is a 4.0. I have also reboted system.

i have just removed a M7324 and changed it out to a T7316e and added 2- T24 KIM modules,won't come up.

Just to refresh you on this problem, I have a t-1 with 15 channels. I have 15 #'s coming down the t-1. customer is wanting to use 12-14 at the attendent station and transfer the call to a group of 3 sets to ring. Can I do this with a R1/T1?

30nCG19 NAT

I have found out they have a channelized T-1 with a T-1 module in the system. The module is a Rel.11

I am needing to program a # to a target line on a MICS with a T-1 that is working already. They have 15 channels open. I need to assign the line on a button at the attendents set to ring. Need help.

Going to switch carriers Friday on a BCM 50, What can I expect. This is my first with TWC.

ok. i'll give it a try, Thanks

I have a 0x32 MICS with 4.0 SW. Installed a Startalk Flash on it,SW 1.5. Wouldn't work. Installed 1.9 SW. won't come up. Get nothing when I do F985. Any ideas.