I have a customer who has a Cisco PIX 501 Firewall/VPN with PDM 6.3(?). When I attempt to access the ip address of the unit it will allow me to input the password, but then when it tries to load the web interface it tells me I need to do a software upgrade to the unit. All I want to do is input...
I have a customer who has a Cisco PIX 501 Firewall/VPN with PDM 6.3(?). When I attempt to access the ip address of the unit it will allow me to input the password, but then when it tries to load the web interface it tells me I need to do a software upgrade to the unit. All I want to do is input...
Short code is: 710, Feature: Dial Paging, Telephone Number: 299, Group ID: 0
Huntgroup: 299, Collective, includes all digital stations and the analog phone port for connection to the paging zone module.
Extension: 198, Set to page speaker.
User: 198, default settings for user but voicemail...
I need to find out if I can send paging zone DTMF automatically to a analog station port and also be able to include system phones in the page? I am trying to avoid the DTMF tone from coming over the system phones prior to the paging system initializing. I have attempted to put the analog...
Does anyone know about issues with line appearance access and misdialed phone numbers? The system is an IP500 4.1.9 with 2410's. This issue is intermittent and does seem to happen randomly. The system is using analog lines and was attempted to be programmed as a key system. Each phone is...
I have a customer with an IP Office 412 and (1) PRI connected to the unit. They have experienced an issue with outbound phone calls to long distance and 866 toll-free numbers. When the number is dialed through the IP Office it returns a busy tone. When dialed from a cell phone the phone...
Will the trouble was not system related. The 866 number that the customer was dialing is disconnected. I am surprised that the error message that is given is "Waiting for Line". AVAYA needs to really change this to a disconnect message of some sort. Very confusing for a customer to see.
I have a situation with a customer that when they dial 866 toll free numbers it is giving them "Waiting for Line" status. I have talked with Catalyst and XO Communications both state that this should not happening. I have checked the system short codes, ACR, and user short codes all of which...
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