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We will replace the ACP card tonight to see if that corrects the issue. If not I think we are going to roll the date to 2009 to see what it does for us. Thanks to all who have responded!!! This Octel 350 was the picture of relaibilty till we changed the date now we can't hardly make it...

It reboots between 7am to 9am and in the afternoons from about 2pm till 6pm. We are considering changing the year as well. We have visual messenger users who still see the year even though it now says 1987. Would have to send out campus wide annoncement to change it. If not we would have already...

We have rolled our date back on our Octel 350 to 1987 and are having some issues that we cannot correct. The system started rebooting exactly 7 days after the rollback occurred and has rebooting almost daily (couple of times on some days)since. After several reboots one of the 5vdc power...

Thanks for the replies to this thread. I am waiting for the vendor to get onsite to evaluate the problem. It is in a remote office from my office and I can't dial in to check the programming due to the AA not recognizing the digits entered to transfer me to the internal modem. Hopefully this...

I am having trouble checking messages in a group mailbox on a NEC Elite Mail voice mail system integrated with a NEC Elite IPK II key system. After dialing into the "backdoor" number I enter #9 and the number of the group mailbox the system pauses and reply's back with "I could not hear your...

We have OpenWorx version 3.0.0 installed and connected to an NEC NEAX2400 IPX PBX running release 15. We use the OpenWorx to provide the names for the calling extension for all telephones connected to the PBX. The problem we are experiencing is one of the entries in the OpenWorx database seems...

Thanks!!! Does that also mean that one purchased copy could not be installed on 2 seperate PC's? (one local and one remote) jchriscoe North Carolina

Thanks for the reply. I was aware that we could do basic admin changes via a web browser but we need the ability to perform the back-ups as well. Do you know if there is a registration license that is required to run PcPro? I think what they are trying to give me is a tech's copy instead of a...

We have purchased an NEC IPKII key system and are in need of a copy of PcPro software to manage it. If we purchase a copy of the software do we still have to have any tech id's or anything that will prevent us from loading the software and using it? The NEC vendor we are talking to says it's...

I am trying to connect our Octel 350 to an external alarm monitoring system and I don't have a copy of the manual to be able to locate the contacts for the service affecting alarm normally open. Any help would be greatly appreciated. jchriscoe North Carolina

It's strange no matter what I try I am unable to get in either thru the serial port or the ethernet ports. I have tried using a null modem cable at 9600,8,N,1 using either Xon/Xoff, hardware, or none as the flow control. I have also tried connecting a crossover cable to both the 1 and 2 ethernet...

I have connected a serial cable and am trying to use hyperterminal to connect via the serial port. I have set up my com port to be 9600,8,n,1. Is there any paticular key sequence required to get the BCM to talk? jchriscoe North Carolina

A customer of mine has moved into an office space and the tennant before them left a BCM phone system that is somewhere on the 2.0 software range. What I am trying to do is access it to start programming the system for their use. What I am having trouble finding out is the current IP address...

Thanks!!!! jchriscoe North Carolina

Thanks for the reply. I actually need all 9 of the pinouts if possible. I don't have access to a technicians manual for the 250 or 350 and can't find any "usefull" info in the admin manuals about cable pinouts. I am trying to connect one of the async ports to a Gordon Kapes site monitor and...

Does anyone know the cable pinout for the console or async ports found on the CCF card? Thanks!! jchriscoe North Carolina

Thanks for the reply Ozzie. I have tried to forward the line appearance speperately for the prime line. It would let me forward the line appearance and if you called it from another extension or line appearance it would follow the forwarding. The problem was that the calls will originate from...

Alright, I will try and expalain this as best I can. Any help on correcting this would be greatly appreciated. I am in the process of setting up a caller application to route calls based on time of day and day of week between a NEC IPX PBX and a Octel 250 voice messaging system. The following...

Thanks for the reply. What does it back-up the data to? What I would like to do is create a back-up of the data base for the phone system and the VM to either an external device. jchriscoe North Carolina

I am wanting to back-up (protect) the data that is currently programmed into a Norstar with rls 4.0 software. How do i do this? I have looked at various Norstar manuals and really don't see anything the seems to pertain to any info on backing up the programming. jchriscoe North Carolina